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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
775 Reviews
Call Service Center (781) 395-5300

775 Reviews of Colonial Nissan of Medford - Service Center

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August 16, 2022

I was in and out the service was great I have no complaints at all. More

by vassfm02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Jessica had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Nissan of Medford. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

August 15, 2022

Very good attention, nice services everything perfect, Jonathan help me in my visit at the dealer this time, everything was smooth. Thank you Jonathan. More

by SILVAKONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

August 11, 2022

The service department was timely and very pleasant. They checked out everything on my car and suggested changing the filters ....I really appreciate their attention to detail. More

by CHRISTNEARR
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Report | Print
Aug 12, 2022 -

Colonial Nissan of Medford responded

Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

August 11, 2022

The service department is always so nice, courteous and very professional. My vehicle was serviced in a timely fashion. More

by GINNYBILLYLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Report | Print
Aug 12, 2022 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

August 10, 2022

I bring my car for fix the noise I pay and the noise it's more loud now!! terrible service More

by ALYSSAACEVEDO2529
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kathy Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan , Jim Islami, Blanca Escobar, Michael King
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Aug 13, 2022 -

Colonial Nissan of Medford responded

Alyssa, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Islami, Service Manager jimi@nissanofmedford.com

July 20, 2022

Smooth and easy experience. The staff always keep you updated and explain everything that is going on! More

by pappasjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Notartomaso, Jim Islami
Report | Print
Jul 20, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Nice an clean place to service your car Friendly staff cool waiting area good service More

by MCFARLANEBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael King
Report | Print
Jul 13, 2022 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Smooth and easy experience. The staff always keep you updated and explain everything that is going on! More

by creardon40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael King
Report | Print
Jul 14, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

excellent customer service, very friendly and helpful. Work on vehicle was done in the time frame they gave me. More

by mcewensom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Always get great service. Fantastic people to work with, never has a problem with service to my vehicle. More

by Wlacapria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Report | Print
Jul 14, 2022 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

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