Back

Colonial Nissan of Medford - Service Center

Medford, MA

4.7
775 Reviews

775 Reviews of Colonial Nissan of Medford - Service Center

Sort by
September 01, 2022

It was my first time and was good service not waiting long and good waiting area More

by joseocasio500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

August 31, 2022

The customer service here was excellent, I was able to schedule an appointment quickly and the job was done in a short time. More

by RKORGOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! Joanne and our team sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

August 26, 2022

Very good service, Friendly, professional, on time. I will continue to do my work with Nissan and recommend this service More

by qsl_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

August 25, 2022

Michael King is a true asset to the service department at Colonial, He listens, understands, and he works to resolve any and all issues immediately and most efficiently. If he tells you he is going to call More

by ginsogna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael King
Aug 25, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

August 24, 2022

Great front desk service, quick and efficient work on the vehicle, easy to schedule everything! More

by Melissa.Sprachman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Colonial Nissan of Medford responded

Thank you, Melissa! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

August 22, 2022

Very helpful Very comprehensive Very informative Very understandable Jim and Laura went above and beyond More

by SLIPKIDMA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Islami
Aug 23, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

August 20, 2022

I bought my first car in 10+ years from Colonial Nissan in late February. The process was very smooth. Last weekend I took the car in for the first oil change. The staff was very helpful. Overall a great e More

by jessica82371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura!
Aug 21, 2022 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

August 20, 2022

Lauren was responsive and worked to get my service completed. She did what she said she would do. More

by JANICEPHILPOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren or Laura
Aug 21, 2022 -

Colonial Nissan of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

August 19, 2022

Mike King, the service representative is very friendly, polite and efficient. He did not upsell you service that you did not ask and actually need. Oil change, tire rotation and multipoint inspection took More

by yujingdu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael King
Aug 21, 2022 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

August 17, 2022

I arrived on time and I was serviced fairly quickly. She gave me the breakdown of what was done and what was also recommended to take care of next. More

by jpmilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Blanca Escobar
Aug 17, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

...
69
...