Colonial Nissan of Medford - Service Center

Staff is very knowledgeable and I’m very happy with the service I received. They also worked with me to accommodate a special request I made on a short return visit, and I’m very thankful! Thanks again! service I received. They also worked with me to accommodate a special request I made on a short return visit, and I’m very thankful! Thanks again! More

Professional and courteous. Great dealership and customer service. Jim I. is the best !!!! Very nice and helpful. Great dealership and customer service. Jim I. is the best !!!! Very nice and helpful. More

Great customer service always take care my needs no issue when I go there none when I go there none More

Great job as always. The team is friendly and knowledgeable, providing a detailed explanation of what they found during the multi-points inspections and advising me based The team is friendly and knowledgeable, providing a detailed explanation of what they found during the multi-points inspections and advising me based on what's best for the health of my car. The service was fast and done to full satisfaction. More

Very efficient and helpful regarding actual needs and cost. The whole process took only an hour. cost. The whole process took only an hour. More

Friendly service with detailed explanation of work done. Provided a free ride through Lyft so I didn’t need to wait at the dealership. Provided a free ride through Lyft so I didn’t need to wait at the dealership. More

Very kind, I feel safe leaving my vehicle with them knowing my car is in good hands! knowing my car is in good hands! More

Joanne was very curteous and knowledgeable. The waiting area was clean. The wait time for sevice was very close to what was initially quoted. The service was just what I expected and I appre The waiting area was clean. The wait time for sevice was very close to what was initially quoted. The service was just what I expected and I appreciated the overall positive experience. More

Always takes care of the problem without having to come back for fixes. Joanne in customer service is fantastic. Could not ask for more from any dealership or private repair shop. back for fixes. Joanne in customer service is fantastic. Could not ask for more from any dealership or private repair shop. More

The woman who handled my check in and provided continuous updates was very friendly and personable. Overall, my experience was good (and it was my first time at this dealership.) I’d say a few tiny updates updates was very friendly and personable. Overall, my experience was good (and it was my first time at this dealership.) I’d say a few tiny updates including some helpful signage and/or a station which would make working from a laptop easier would be great. But the coffee was good, the wifi was free and worked well and my work was done pretty quickly. More