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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
777 Reviews

777 Reviews of Colonial Nissan of Medford - Service Center

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December 28, 2022

I already did it last time, thanks again for your service and looking forward for the next one More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 28, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

December 23, 2022

The Colonial team is fast, courteous & knowledgable. There is no oversell here! They get the job done the right way. More

by staywyzefoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Dec 26, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 22, 2022

Welcoming community of people. They are very receptive and willing to work with the client on their needs. More

by katrinapavao16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Dec 22, 2022 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

December 19, 2022

Kept me informed about the situation all the time. I dropped off my car at morning. And sent me in a free cab to my job. More

by MARIPOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Dec 20, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

December 19, 2022

i had a great service experience! super quick turnaround and very communicative staff. thank you! More

by HANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Islami
Dec 20, 2022 -

Colonial Nissan of Medford responded

Thank you for your business and this review, Hannah. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

December 19, 2022

i think the service department is one of the best around , jim islami is always at your service with any concerns and always takes good care of you as fast as possible , love colonial !!! More

by ACDODGE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brandon, Jim Islami, Michael King
Dec 20, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

Fast and nicely taken care of. Just found out the labor cost is rising up a lot comparing to last time (last year) i came here. A bit surprised but since it may be the market. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

It was very thorough, professional and was not time lost, looking forward for the next service More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael King
Dec 17, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

have purchased 3 cars from Colonial Nissan in Medford MA, Jim Islami has been an asset to the company and has helped me with several mishaps with my PMP. Also, the service has been wonderful and things i nee More

by jCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Dec 17, 2022 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford over the years. We appreciate you taking the time to leave us a review. We'll be sure to share your comments with our crew. We look forward to having you as one of our valued customers for years to come. Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

I service my car at Nissan since 2014 and I have been happy with their service! More

by MJSEDIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 17, 2022 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

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