Colonial Nissan of Medford - Service Center

Had a great experience taking my vehicle in to take care of my front two tires. Even though it was an Nissan it was my Kia Forte, Tires had taken some damage due to the potholes on the highway. I dropped my of my front two tires. Even though it was an Nissan it was my Kia Forte, Tires had taken some damage due to the potholes on the highway. I dropped my vehicle off, Joanne and Joe B looked up my Tire&wheel protection and took care of everything. I received a call next day letting me know my vehicle had new tires on and was ready for pick up. Thank yo everyone in the colonial Nissan service department. More

Very easy to schedule an oil change and tire rotation. Jim was happy to drive me to my workplace and I was picked up when my vehicle was ready. Laura, Joanne, and Jessica are professional, friendly, and Jim was happy to drive me to my workplace and I was picked up when my vehicle was ready. Laura, Joanne, and Jessica are professional, friendly, and knowledgeable about the vehicles. They ordered me a new radio so when it’s in, I will be back. Thank you for a great experience with my first maintenance. More

Unsuccessful completion of recall after almost 2 hours of waiting. Told that is was under the recall but not fixed waiting. Told that is was under the recall but not fixed More

If the staff there are more proactive in showing/using the coupons, it would be great. the coupons, it would be great. More

I love this place ,very nice and professional people working there.I recommend this place for all . working there.I recommend this place for all . More

He was pleasant to speak to. He fixed my tire quickly. The TV shows a lot of charities about Ukraine. Maybe we can change that to something happier. He fixed my tire quickly. The TV shows a lot of charities about Ukraine. Maybe we can change that to something happier. More

They are always pleasant and willing to help you. Also, very friendly to the customers. I'd recommend them to other potential customers. Also, very friendly to the customers. I'd recommend them to other potential customers. More

Excellent customer service, nice area, easy to find, quick response. Good service provider and your car is ready less than 24 hours quick response. Good service provider and your car is ready less than 24 hours More

From what my mom told me, she was very happy with how they service. They were very helpful, gave the answers to my mom’s questions, and made sure my mom was comfortable. they service. They were very helpful, gave the answers to my mom’s questions, and made sure my mom was comfortable. More

I originally went to Colonial to test drive 2019-2020 Murano's The Staff was friendly and attentive. I test drove the two neither of which I bought largely due to their cosmetic conditions-vs-price. I ma Murano's The Staff was friendly and attentive. I test drove the two neither of which I bought largely due to their cosmetic conditions-vs-price. I made it clear to the sales staff that I was interested in buying in Medford where I live. Three weeks later I purchased a 2020 Murano at Bernardi in Wellesley that fit my needs; Up until that point, I kept checking daily on-line at Colonial but didn't see what I wanted. I needed a car. One month into owning my Murano, the car notified me that it was time to change my oil and filter. I called Bernardi and spoke with my Salesman who promised me during the purchasing process that they had the best service, about an oil change , the cost and how to go about scheduling. I told him that I wanted to get this done before the New Year and that I was off on Friday. He told me that he'd call me back....Thank God I didn't hold my breath. I went on-line and scheduled my service with Colonial. I received a call back almost immediately and we confirmed the date and time. I dropped the car off on the day scheduled and was made to feel welcome as I sat in the customer service waiting room watching The God Father II with a very nice partially deaf couple from Everett. If I continue to use the services of a Dealership and remain in Medford, I will come back for service at Colonial again More