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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
778 Reviews

778 Reviews of Colonial Nissan of Medford - Service Center

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February 21, 2023

Joanne Sasso is my service advisor at Nissan, Medford MA. I am lucky to have her ,she is very experience, professional and helpful. Thank you Joanna for having the nail removed for my front tire right away. More

by MAG6626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review, Mildred. We're happy to hear Joanne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

Feb 21, 2023 -

MAG6626 responded

TO MANAGER.SERVICE DEPT YOU ARE WELCOME. Mildred

Feb 21, 2023 -

MAG6626 responded

TO MANAGER.SERVICE DEPT YOU ARE WELCOME. Mildred

February 20, 2023

They were courteous and got me out very quickly waiting area and showroom was very clean and organized More

by Luis_defarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 21, 2023 -

Colonial Nissan of Medford responded

Thank you, Luis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 18, 2023

The people of Colonial Nissan are kind, helpful, and professional and I very much appreciate that I can almost always get am appointment at very short notice More

by BOURBA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael King
Feb 19, 2023 -

Colonial Nissan of Medford responded

Thank you! Michael and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

February 18, 2023

The service is easy to schedule, staff are friendly, and I was kept well-informed about the status of my vehicle. More

by Melissa.Sprachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 19, 2023 -

Colonial Nissan of Medford responded

Melissa, Thank you for taking the time to share your feedback with us. Joanne and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

February 13, 2023

I have been going to this dealership for years and and have had nothing but good service from everyone. More

by ASWOPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Feb 14, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 09, 2023

Always helpful and courtesy. Fixes what needs to be done promptly and doesn’t suggest things unnecessarily More

by joannetdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Feb 10, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim, Michael, and our team met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 07, 2023

BRANDON IS EXCELLENT! Provides updates and car was done at time promised! Will absolutely request Brandon in the future! More

by dummyeva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON
Feb 08, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Brandon and our team appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

Friendly, professional , very knowledgeable pleasure to do business with Best dealership I have been to hands down More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Feb 04, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

Everyone is very friendly and helpful. The place is very clean and organized. They explain everything that they did for service. More

by afontanatorra92912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember what her name was
Feb 04, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

The service is always exceptional. Everyone does there best to be helpful and courteous. I have dealt with them for many years, with various vehicles, and have always been satisfied. More

by connie.botticelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Feb 04, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

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