Back

Colonial Nissan of Medford - Service Center

Medford, MA

4.7
778 Reviews

778 Reviews of Colonial Nissan of Medford - Service Center

Sort by
April 23, 2023

Brandon Doughtrey was great, helpful and very informative. Will definitely come back for future service. More

by JAMESROJAS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Doughtrey
Apr 24, 2023 -

Colonial Nissan of Medford responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 21, 2023

Outstanding customer service. I could see that this team of people really enjoy working together. More

by MARYELLENOMEARA
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Mary Ellen, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

The woman that helped me was excellent made everything easy and smooth as possible. Great experience More

by mike38776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Jessica and Joanne were a great team, keeping me informed of what was going on with my car. Joanne especially is very knowledgeable and great at explaining complex mechanical concepts in terms I could unders More

by MARYELLENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Colonial Nissan of Medford responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Jessica and Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 18, 2023

Benn there many times and they are always excellent: professional, friendly, prompt and knowledgable.. There is no attempt to sell services but they do tell you when certain things like brakes or tires More

by tarthurturano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 17, 2023

It was nice coming in I like working with the people that was in service they could help me get right in and right out Thanks More

by AGHWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 14, 2023

In, out. Pleasant intake person. Comfortable waiting are with a great coffee machine and a tv set on a neutral channel. More

by maria.kayal390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Colonial Nissan of Medford responded

Thank you, Maria, for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

April 13, 2023

Laura and Brandon did an exceptional job having my radio replaced. Service was prompt and they arranged for a ride for me when it was time to pick up my vehicle. Everyone in the service department is friend More

by alak11
Recommend Dealer
Yes
Employees Worked With
Laura & Brando
Apr 14, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

April 12, 2023

Their service department is top notch. They always try to find a cost effective but impactful solution to any issues with my vehicle. More

by lindaphancreative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Colonial Nissan of Medford responded

Thank you so much for the five-star review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

...
55
...