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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
779 Reviews
Call Service Center (781) 395-5300

779 Reviews of Colonial Nissan of Medford - Service Center

Sort by
July 18, 2023

Great Service, accessible and very convenient. Communication is very well done. Explanation of the service to be made is clear. More

by Nicolas Renouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Nicolas. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

July 18, 2023

I've been bringing my car to Colonial Nissan for service since I bought my car in 2017. They have always been very professional and attentive to questions about my Rogue. I highly recommend them for service More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Colonial Nissan of Medford responded

Joyce, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 15, 2023

They where great! I really appreciated how professional they where. And helpful on the phone. More

by miczzz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 14, 2023

The staff went out of their way to accommodate 'me to make my doctor's appointment. They are the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They had my car ready on time!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by WHTBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The pretty woman with the dark tan was GREAT! Give her a RAISE!
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Jul 14, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

July 14, 2023

COLONIAL NISSAN HAS A GREAT SERVICE DEPT . I HAVE BEEN BUYING AND SERVICING MY CARS HERE SINCE 2012 .SERVICE DEPT EMPLOYEES ARE VERY PROFESSIONAL. More

by CALLIECAT1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 13, 2023

Rhis dealership has good customer service. My vehicle was completed in a timely manner. Highly recommend More

by jskessler27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

July 13, 2023

Service was quick, easy, and effective. Everything went smoothly. Thanks for your help. I will be return for my next service needs. More

by llbeamish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

July 12, 2023

Everyone at the dealership always does their very best to accommodate requests. Everyone is always pleasant. More

by KARENANNTODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan doughty
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Jul 13, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

July 08, 2023

Great place for serve. They are fast and reliable, and the entire staff is helpful. More

by EHARRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon-5 stars
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Jul 10, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 08, 2023

had issue a loud bang lick hitting something sometinig backing up but nothing back 3 diff times. service checked & auto braked when something was in back so car worked as it should - do not know why noise More

by HNMCLAUGHLIN13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

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