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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
780 Reviews
Call Service Center (781) 395-5300

780 Reviews of Colonial Nissan of Medford - Service Center

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September 20, 2023

Staff is so friendly! They were really helpful and kept me informed. I also really enjoyed the massage chair! The only down side was that I was told on the phone my appoin More

by BETHJULIEBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure; someone tried to help with the fast charger, but we couldn't get it to work.
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Sep 21, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

September 18, 2023

Very convenient and great breakdown of the work done. I was happy when they were able to take my car overnight. More

by masonvega11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Notartomaso
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Sep 19, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2023

Overall great service for an oil change. Staff was pleasant and wait was not bad at all. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Kevin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2023

This place go far and Beyond to get me what I need and to make sure I get all the right stuff installed in my SUV staff is very friendly and professional. I would recommend to all of my friends and family. More

by WILLIAM.DIAZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review, William. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 12, 2023

The service at Colonial Nissan was and always is great. Friendly staff & great service in a timely manner. More

by GRANDEJLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember the name of the gentleman who helped me in the maintenice dept
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Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

September 11, 2023

Very nice to me and help me I find it very satisfying and I like you telling me when I’m due for service or not !! More

by dorisnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you so much.

Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank You.

September 08, 2023

Joanne is always very nice and helpful. Dropped the car off the night before to get get an oil change. Joanne called me early the next morning saying everything was good! More

by jdluyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

I am very happy with the caind of service Nissan Offer to me on my Murano 2021. More

by PRHELBERAMBROSIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

I got what expected! All worked well! I am happy with the service I received More

by SARACENIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

I received quality service and excellent customer support from Joanne. I'll recommend it highly More

by GLAUDINEMTSHALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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