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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
780 Reviews

780 Reviews of Colonial Nissan of Medford - Service Center

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February 19, 2024

Went in for maintenance and everyone from the Service Manager Alex, the Service Attendant Laura, to the Amazing Tech Phil were all so helpful.They made sure i knew what work needed to be done and the pro More

by cdc8609
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura- Service Department
Feb 20, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Laura and Phil were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 17, 2024

Great location because it's very close to my house. Great People! Happy with my service. More

by BCHUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

February 16, 2024

The Service overall was courteous and punctual. So glad I did not cancel my appointment that day.The weather conditions were bad.The receptionist was very helpful and professional. More

by serlach58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

I received 2 calls as a reminder of my upcoming oil change of which they took me in early,finished early and was greeted and treated politely and efficiently. Very satisfied with the quick service. More

by ourhouse55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

Everything was great! Very accommodating and thorough! Everyone was polite and professional! I would highly recommend to friends and family! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Colonial Nissan of Medford responded

Ann, Thank you for your very kind review. Jessica, Joe, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

They were cordial and took care of my car in a timely manner. I like the fact that when they could not resolve one of my problem, instead of making it up, they advice to bring it back in the moment the p More

by josethessie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Colonial Nissan of Medford responded

Jose, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

Great service and repairs completed on time. Service department kept me updated on when me car would be ready. More

by JDSWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

They are all very knowledgeable and explain what needs to be fixed and the cost so you can understand what they are going to do More

by ROSE.LAIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan
Feb 14, 2024 -

Colonial Nissan of Medford responded

Rose, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 12, 2024

I had a great experience with the sales staff with a purchase of my new vehicle. More

by JOHNFHILLISSR
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Colonial Nissan of Medford responded

John, Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

February 12, 2024

Good service on time oil change and a recall always go to this dealership for service More

by Bake1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

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