Colonial Nissan of Medford - Service Center
Medford, MA
820 Reviews of Colonial Nissan of Medford - Service Center
Each service member greeted me when I walked in regardless if I was working with them. Joanne explained every step and ensured I knew what was going on with my car. Shuttle service provided was gre regardless if I was working with them. Joanne explained every step and ensured I knew what was going on with my car. Shuttle service provided was greatly appreciated. Enjoyed the electronic reminders received. Service here did feel rushed, simply a smooth process. More
Jon was absolutely fantastic! Very east to work with, friendly, communicative, and even set up multiple uber rides to get me back and forth from the dealership free of charge. Exc Very east to work with, friendly, communicative, and even set up multiple uber rides to get me back and forth from the dealership free of charge. Excellent service! More
I appreciated being informed that some parts do not need changing instead of being changed. Also, the photo(s) of specific parts of the vehicle that were shared by message were great to reinforce trust. changing instead of being changed. Also, the photo(s) of specific parts of the vehicle that were shared by message were great to reinforce trust. More
Couldn’t diagnose my car’s issue until the third attempt. Even then, I had to keep bringing it back for them to determine the issue wasn’t repairable. Even then, I had to keep bringing it back for them to determine the issue wasn’t repairable. More
Great service department. They explain everything before they before they perform the work. I would always come back to Colonial if and when I need a new vehicle. They explain everything before they before they perform the work. I would always come back to Colonial if and when I need a new vehicle. More
I am very satisfied with the service received and staff are courteous and helpful. Great with follow up and communicates status well. Great efficient service at a reasonable cost. are courteous and helpful. Great with follow up and communicates status well. Great efficient service at a reasonable cost. More
The service team at Colonial are fantastic. Great with follow up, no hard sell on reccomendations of potential needed service and every single time, the car is ready on time or before when prom Great with follow up, no hard sell on reccomendations of potential needed service and every single time, the car is ready on time or before when promised. More