Colonial Nissan of Medford - Service Center

Amazing team! Everyone is so committed to making sure the customer has a unique and personal experience. Job Well Done! Everyone is so committed to making sure the customer has a unique and personal experience. Job Well Done! More

Great fast experience each and every time I go to this location. Won’t go anywhere else. location. Won’t go anywhere else. More

More than leadership I will say the experience because of Laura was good. She was very prompt in registering the car and hearing the problem. Got work done in committed time Laura was good. She was very prompt in registering the car and hearing the problem. Got work done in committed time More

I came to Colonial for service on my older Nissan as another local dealership who had previously serviced the vehicle did not service it correctly (12 volt battery replacement). Laura and Alex explained another local dealership who had previously serviced the vehicle did not service it correctly (12 volt battery replacement). Laura and Alex explained the situation clearly along with timing and costs. They met the expectations and kept me informed. Upon request, they submitted the warranty claim directly to Nissan so I didn't have to pay twice for service that was previously performed elsewhere. It's nice to see good professionalism at a dealership. More

My experience with getting my vehicle could not have been better. Joanne and Jessica were extremely courteous and professional. the communications was excellent. better. Joanne and Jessica were extremely courteous and professional. the communications was excellent. More

The service department at colonial Nissan was extremely helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. More

Nothing got resolved. I know it is a sensor I have had the car for a year and it lights up when I am low on gas. I ran out of gas twice with car stating I had gas. When I I know it is a sensor I have had the car for a year and it lights up when I am low on gas. I ran out of gas twice with car stating I had gas. When I took my car in they said nothing was wrong. Then I run out of gas again . Shame More

Laura, in Service dept, was exceptional in her communications and walking me through the entire repair process - remotely (I'm not in Mass). communications and walking me through the entire repair process - remotely (I'm not in Mass). More

Quick and most efficient very nice atmosphere in the service section. Highly recommend this dealership! service section. Highly recommend this dealership! More

Very good, Jon is great! Thank you for your support! I enjoyed the whole service! Thank you for your support! I enjoyed the whole service! More