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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
780 Reviews
Call Service Center (781) 395-5300

780 Reviews of Colonial Nissan of Medford - Service Center

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May 21, 2024

The service department is always top-notch. Laura and the rest of the team are great! Friendly, professional, great communication. More

by SABOS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Notartomaso
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May 21, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Laura and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 20, 2024

Very impressed with my service visit. Joanne was on top of everything, very professional, super nice, and very communicative. Highly recommend. More

by callahanluke395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Colonial Nissan of Medford responded

Luke, we are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2024

I have always had my car serviced at Colonial. The service is always fast and quick. More

by tsilveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your service experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 18, 2024

It was my first visit and Laura was the perfect combination of friendly and professional. She explained things very clearly. More

by EPONINE382000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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May 19, 2024 -

Colonial Nissan of Medford responded

Eponine, Thank you! Laura and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 17, 2024

The service preformed was done in a timely manor. The technician Alex took time to explain all repairs. Excellent service and friendly service advisors. More

by SHS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech Alex
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May 17, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 16, 2024

Excellent service, Problems were explained. I appreciate the time and attention given to me in explaining what additional repairs were needed. Thank you More

by CMCT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 16, 2024

The service was quick and job well done. The service technician was also very friendly. More

by maxchen365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Colonial Nissan of Medford responded

Max, Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 14, 2024

Excellent service and amazing customer attention and support. Quickly Good Help On time And the only think that I could say is thank you More

by manymachuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2024

Staff was great and even helped me out when I arrived after their closing time. A closer Nissan dealer said that they couldn't help me for weeks but Colonial was able to take me right in and everything w More

by Commercial customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2024

I couldn't have asked for a better service advisor than Jonathon Dupree. My brakes are now working as good as new. Thanks! More

by circf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupree
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May 10, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for Jonathan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Alex Chase, Service Manager achase@nissanofmedford.com

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