Back

Colonial Nissan of Medford - Service Center

Medford, MA

4.7
779 Reviews

779 Reviews of Colonial Nissan of Medford - Service Center

Sort by
August 19, 2024

The service rendered was fast. They explained very well what was happening with the issue the car had. Happy with the results More

by CARMENRJIMENEZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

I bought my car sometime ago at your dealership in Medford Mass.I use this dealership for all my car care needs. I continue to have excellent service at this Dealership. Your service represenatives ar More

by MAGJ256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupre,Service Advisor
Aug 20, 2024 -

Colonial Nissan of Medford responded

Mildred, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team, Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

I already did survey and submitted, prehaps there is a problem on your end.All stars should be checked as five stars. Mildred-client More

by MAGJ256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupre,Service Advisor and the mechanic that day.
Aug 21, 2024 -

Colonial Nissan of Medford responded

Mildred, Thank you so much for your excellent review! We are so glad that Jonathon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 15, 2024

This dealership is professional and friendly. I enjoy bringing my car here for service appointments. More

by CJSAWYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

This job is fantastic very well your boss is very good thank you for the opportunity to work with me and see you soon thank More

by ELIODOR21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne sasso
Aug 14, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Jessica, Joanne and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

Love Johnathan. But things definitely need to be worked on here. Especially common curteousy don't call people's work that is unexpectable. Don't harp on people to f More

by sonya102006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johanathan
Aug 15, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience, Sonya, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

The Nissan team is great ! Love the crew they make sure you feel at home More

by latino116
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 12, 2024

Great service very efficient and professional customer service always have quick appointment available for any services that I need. More

by josselinmh.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Fred and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 08, 2024

Very kind and efficient compared to having seemingly the least amount of staff working there. I didn't feel like they were overcharging either, which is the best when I go for car maintenance. More

by SYWH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura was very kind!
Aug 08, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 06, 2024

Excellent and quick service from this dealership. My car was fixed same day.I had failing control arms on my 2015 altima, and both were replaced under warranty. More

by nasserbalinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 06, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Balinda, and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

...
10
...