Colonial Nissan of Medford - Service Center

Everyone from sales to service go above and beyond. Pleasure to deal with always friendly and courteous especially with pain in .the *** customers like me Pleasure to deal with always friendly and courteous especially with pain in .the *** customers like me More

I brought my car in for service that was covered under warranty, however they had the car for a full day and did not tell me until the end of the day they did not have the parts until the end of the day. warranty, however they had the car for a full day and did not tell me until the end of the day they did not have the parts until the end of the day. I went the entire day with no car. I had to bring it back for another day to have the work done, again losing my car another whole day. Neither of these days do they offer a loaner, just an uber ride to and from. I would have been fine with that had they not used an entire day keeping my car for nothing to only tell me they did not have the parts. I had taken my car to a local shop beforehand not knowing what the problem was thinking it was my brakes, and they were the ones who suggested I go to Nissan it was not my brakes but a warranty issue. Before I left Nissan, they were telling me both front and rear brakes needed replacing and the car has 20K miles on it. Jonathan however was great, he was very helpful. More

The service was excellent and very fast i love it Good customer service very nice people Nice work !keep up the Good work customer service very nice people Nice work !keep up the Good work More

Amazing service! would recommend to anyone! very kind and patient and ver welcoming! the wait time wasnt bad ether! would recommend to anyone! very kind and patient and ver welcoming! the wait time wasnt bad ether! More

The service desk staff are always helpful, accomodating, and honest about what services my car needs and doesn't need. and honest about what services my car needs and doesn't need. More

You guys are terrible, you sold me the car with damage in and want charges me to fix it after only 2 months. and want charges me to fix it after only 2 months. More

I conduct all my car maintenance here and they have been very consistent with high service quality and efficiency. I trust these guys! very consistent with high service quality and efficiency. I trust these guys! More

They were helpful and friendly, kept me informed about my car. Always answered all my questions. car. Always answered all my questions. More

It wa quick and fast. My only complaints are that the tv needs either to be serviced or replaced and that there wasn’t any tea in the waiting room, not everyone drinks cof My only complaints are that the tv needs either to be serviced or replaced and that there wasn’t any tea in the waiting room, not everyone drinks coffee More