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Colonial Mazda - Service Center

Danbury, CT

4.1
33 Reviews

33 Reviews of Colonial Mazda - Service Center

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March 28, 2025

We worked with Anthony for our service appointment. He was very pleasant and friendly to work with. He is also very knowledgeable and thorough with calls and text to keep us updated with service. The d More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Adam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Mar 31, 2025 -

Colonial Mazda responded

Nick, we're delighted to hear that Anthony provided you with such a positive experience at Colonial Mazda. It's great to know our team's efforts in maintaining communication and a welcoming environment are appreciated. Thank you for your feedback!

March 26, 2025

Great service great workmanship very friendly staff highly recommend them with all your service needs! More

by liontraps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Colonial Mazda responded

Thank you for recommending Colonial Mazda! We're delighted to hear that our team provided great service and a friendly experience. We look forward to assisting with all your future service needs!

March 26, 2025

Very courteous and helpful . All the customer service techs are great . Dealership is clean and very comfortable More

by Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Colonial Mazda responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Colonial Mazda provided courteous and helpful service in a comfortable environment. We appreciate your support!

February 21, 2025

***WARNING*** NO SUCH THING AS FREE OIL CHANGE The sales team was super nice as they should. My problem was with the service department, they did NOT honor the complementary oil change program I sign More

by djciborgue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lionetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

They treat customers with a lot of courtesy and respect. They are proactive in their approach to any issues. For my 1st service, I was in and out in less than an hour. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brette Boockvor- Foglietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
Feb 08, 2025 -

Colonial Mazda responded

Hi DG! We're delighted to hear that your first service experience was efficient and respectful at Colonial Mazda. Our team always aims to provide proactive solutions for our valued customers. Thank you for sharing this feedback!

February 05, 2025

The team at Cokonial Mazda is always helpful, friendly and responsive. My service was done quickly and I was able to get back to work. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
February 05, 2025

Fast friendly professional service. Good pricing and consultative approach to repairs. Even supply a video of work More

by r.filbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Colonial Mazda responded

We're delighted to hear you enjoyed the fast and professional service at Colonial Mazda. Thank you for highlighting our consultative approach and video updates! We appreciate your feedback.

March 06, 2024

I had an unfortunate experience whereby I picked up my vehicle from on oil change and found an unreported issue that was not present prior to drop off - the screen malfunctioned and was frozen. I was tol More

by Richardlbaumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lionetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

The staff treated me with the highest respect and took great care of my vehicle. And was impressed with the greeting and then the service person Andy, treated me like I kindly buying a car. It was white g More

by eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
January 19, 2022

My family has been coming to the dealership since they beginning. Jeremy has always been there to help. He has been nothing but a rock for me when my Mazda Tribute has broken down and has had multiple pro More

by crissyclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McCarthy
1
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