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Colonial Mazda - Service Center

Danbury, CT

4.7
49 Reviews

49 Reviews of Colonial Mazda - Service Center

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June 18, 2025

Jeremy and the crew took excellent care of me. I am the owner of four consecutive Mazdas and have dealt with other dealers. I had a newly expired warranty on an expensive repair, and they did righ More

by john.elfrankdana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Colonial Mazda responded

John, we're delighted to hear that Jeremy and the team at Colonial Mazda provided you with such outstanding service. It's wonderful knowing we've earned your trust for future repairs and purchases. Thank you for being a loyal Mazda owner!

June 12, 2025

Excellent customer service and service department. Great waiting room with excellent screen showing your car’s progress More

by davids1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Colonial Mazda responded

We're delighted to hear you enjoyed the customer service and amenities at Colonial Mazda! It's great knowing our waiting room setup added to your positive experience. Thanks for sharing this feedback with us!

June 11, 2025

15 words is not enough. Superlative service excellent staff. Always prompt, professional and everyone is most affable. Kudos to Jeremy. More

by Edmonddantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Colonial Mazda responded

Thank you for the glowing review! We're delighted to hear that Jeremy and our Colonial Mazda team provided superlative service. We appreciate your kind words and look forward to serving you again in the future!

May 28, 2025

Deanna is such a pleasure to work with. She is patient and understanding and extremely accommodating! Makes the service visits always a great experience!! More

by SHEINESS61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Colonial Mazda responded

We're delighted to hear that Deanna always makes your visits at Colonial Mazda enjoyable! Thank you for sharing such positive feedback. We look forward to seeing you again next time!

May 23, 2025

Excellent service on complex suspension service, at very fair prices, in a very timely manner. More

by RVosari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Kaplanis Service Tech, Damon in Parts
May 23, 2025 -

Colonial Mazda responded

Your support shines as bright as five stars! See you again soon! Thank you! - Colonial Mazda

May 21, 2025

Was a great experience and was a pleasure to deal with will go back for sure in the future More

by reeperone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 22, 2025 -

Colonial Mazda responded

We're happy to hear you had a great experience with our team here at Colonial Mazda! Thanks so much for visiting us. We look forward to seeing you again next time!

May 18, 2025

It was a pleasure to meet Anthony. He was courteous and professional. He explained all parts of the services performed, and he did it record time. Thank you, Anthony! More

by Sue G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 19, 2025 -

Colonial Mazda responded

Sue, we're delighted to hear that Anthony provided you with such courteous and professional service at Colonial Mazda. Thank you for sharing your experience!

May 14, 2025

From the service department to the sales department Colonial Mazda customer service is great and they are very attentive. Thank you Deanna for helping me with my recent vehicle service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Colonial Mazda responded

Albert, we're delighted to hear that Deanna and the team at Colonial Mazda provide you with such attentive service. Thank you for sharing this feedback!

May 06, 2025

Purchased a 2021 cx5 back in November. Today took it in for 6 month inspection. They did a complimentary oil change. Overall have had a great experience with Colonial Mazda. More

by lorenhendrix3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Colonial Mazda responded

Loren, we're delighted to hear about your positive experience with Colonial Mazda. Thanks for trusting us to help you with your automotive needs!

May 02, 2025

brought my car in for first oil change(free)… everything went smooth! Darren and team were very accommodating , friendly and efficient. Facility since renovated made my short wait very pleasant. More

by silverplugin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
May 05, 2025 -

Colonial Mazda responded

We're delighted to hear that your first oil change experience was seamless and pleasant at Colonial Mazda! It's great to know Darren and our team provided friendly, efficient service. Thank you for choosing us! Safe travels!

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