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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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October 06, 2020

Bryan was able to take care of my routine maintenance on my Hyundai Kona. It was a pleasure dealing with him and look forward to working with him in the future. More

by catherine.s.geiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Okubo
October 03, 2020

The oil change was done quickly and efficiently they also called me prior to Changing my filters in my car as they were greatly needed. it was also good that the service checkout counter was open later than More

by ekeevill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

They fixed my mirror in record time and permitted me to finish up my work day in the waiting area. also washed my car for me which was much appreciated. Great job.! More

by JKG3.FRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Okubo
October 01, 2020

SEEMS TO HAVE BEEN AN INCREASE IN FRIENDLINESS AT THIS DEALERSHIP. SERVICE HAS ALWAYS BEEN GOOD, BUT THIS WAS EXCEPTIONAL. GREAT PROFESSIONAL, LOW KEY RECOMMENDATIONS WERE PROVIDED. VERY PLEASEASED WIT More

by southpawdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Merkel, Bryan Okubo
September 24, 2020

Solid and quick work! Always explain what's needed and are accurate with the cost. This is about the third time my family has used Colonial Hyundai and we've always been happy with the outcome. My car is More

by brandon1herr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Merkel, Bryan Okubo
Sep 25, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We appreciate you taking the time to share your experience! We are glad to have you as a loyal customer and please let us know if there is anything more we can do for you! -The Colonial Team

September 24, 2020

While dropping my car off, the attendant pointed to the person behind the counter to drop my keys. Donna looked up and said Hi Vicki I will check you in, even thought she was very busy. I haven’t been ther More

by JUSTME_1964
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience with us! Donna is certainly a great asset to our team and we're glad to have her! Thank you for choosing us to service your vehicle, we hope to have you back again! -The Colonial Team

September 24, 2020

I have always had a very good day Experience at Colonial Hyundai of Downingtown. In fact I even encouraged my husband to buy a car there too. The dealership had always been very professional and pleasant. More

by EILEEN1523
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Merkel, Bryan Okubo
Sep 25, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate the kind words and are so glad to have you as a loyal customer. We look forward to working with you in the future! -The Colonial Team

September 23, 2020

Great people.very friendly and helpful employees. Knowlegable sales people as well as secretaries and service department employees.Close by me and easily accessible dealership. More

by BEAMJS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Colonial Hyundai responded

Thank you for leaving us a great review! We appreciate you taking the time to share your experience and we hope to have you back again soon! -The Colonial Team

September 21, 2020

Most time my service experiences have been outstanding, but recently I required my braking system to be repaired and the good news my master (brake) cylinder was under warranty. Two master cylinders wer More

by JF_REHORST
Recommend Dealer
No
Employees Worked With
Bryan Okubo
September 21, 2020

Donna, was the rep for my car and she did a good job. However she a mention a perk ( having My car wash with the services) that I was never given the opportunity to accept or reject. I hope this perk More

by BETHEAJH100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review, we are glad to hear you had a positive experience at our dealership! Next time you are in we'd be glad to discuss the car wash service with you! -The Colonial Team

Sep 21, 2020 -

BETHEAJH100 responded

Thank you

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