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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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July 04, 2020

inspection GREAT,GREAT GREAT,GREAT GREAT,GREAT,GREAT, MY,MY,MY,MY,MY,LMY,MY,MY,MY,MY,MY,MY,MY,MY,MY,MY,MY,MY,MY,MY More

by ttsenviro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
July 02, 2020

Always get great service This was a warranty checkup. Car came back clean and running really well. I always am happy with their work. Thanks to a great team. More

by FALCONLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate your business and look forward to working with you again! -The Colonial Team

July 02, 2020

The service is always great! I thank them for still The service is always great! I thank them for still letting me have my appoint even though I was 45 minutes late! Thanks for you help! More

by KARA.CAMPBELL48
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
Jul 02, 2020 -

Colonial Hyundai responded

Thank you for your business Kara! We hope to have you back again! -The Colonial Team

July 01, 2020

I did not purchase my car here but the service department was VERY accommodating and understanding.they went above my expectations to get my car fixed and back on the road.i will be bringing my car back here More

by BARCAR1953
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wagner
Jul 02, 2020 -

Colonial Hyundai responded

We appreciate the kind review! It was a pleasure to work with you and we're so glad to hear we've earned your business for the future! -The Colonial Team

June 30, 2020

The team was great again!It was quite busy but they were The team was great again! It was quite busy but they were able to handle the crowd. It’s clear they are putting an extra effort into it with the Covi More

by HIBLER
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Sload
June 29, 2020

Very professional, efficient, friendly Relatively new to using Colonial service dept. (had new vehicle since Jan). As with the dealership, the service staff is extremely friendly. The work More

by DFPDPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
June 25, 2020

Great service from start to finish. My service representative was very friendly, helpful and kept me informed with my vehicle's service throughout the process. More

by MCCAFF51
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Pleasant Staff Donna is always very helpful. The cashier was very pleasant. My vehicle was ready when promised. I have my car service at Colonial since that is where More

by KAKEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

It was a great service provided to meThe person who It was a great service provided to me The person who handled the car, handled it really well And all the precautions were taken while handling car d More

by sairaj.podapati
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
Jun 24, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you again soon! -The Colonial Team

June 24, 2020

Not at all happy with Colonial. For over a year I complained about my car using oil. They put me on an oil consumption test which honestly I did not complete. I felt like I was being jerked around. T More

by FRNKWNDLNG
Recommend Dealer
No
Employees Worked With
Donna Feliciano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Colonial Hyundai responded

We are sorry to hear about the issues you encountered upon your visit to our dealership. We can ensure you our intention was not to jerk you around, we simply were trying to diagnose the oil issue in your vehicle. We would like to sincerely apologize for the difficulty you had contacting our sales team, that is something we will make our team aware of moving forward. We appreciate the feedback you were able to provide us and we hope to one day earn your business back. -The Colonial Team

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