Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,075 reviews
December 17, 2019
Car repair My car was not starting every time. I called and spoke to Ruben about my issue. He told me to bring my car up there around lunch time and he would fit My car was not starting every time. I called and spoke to Ruben about my issue. He told me to bring my car up there around lunch time and he would fit me in to get the car checked. He made it happen and got my car fixed and me back to work, More
by Thomas.M.Volpini.Jr
Verified CustomerEmployees Worked With
Ruben Escobar
December 17, 2019
Good dealership My car was ready sooner than expected. The service person called as soon as it was done so my whole day was not a waste. My car was ready sooner than expected. The service person called as soon as it was done so my whole day was not a waste. More
by MBRANCA17
Employees Worked With
December 17, 2019
Good experience The sales team at Colonial were very helpful to me, and also patient as I needed to find a vehicle with a very specific set of features to be right fo The sales team at Colonial were very helpful to me, and also patient as I needed to find a vehicle with a very specific set of features to be right for my family (and this took a few visits and a good bit of time). I felt I came away with a car that matched our expectations and at a fair price. More
by PETERKNELSON
Employees Worked With
George Clark, Andy Smith, Pepsi Parshat, Joshua Leach
December 16, 2019
Disappointed this time Basically went for lube and oil change. While there Elias said I needed an alignment asap although he had done one just about 3000 miles previously. Basically went for lube and oil change. While there Elias said I needed an alignment asap although he had done one just about 3000 miles previously. When presented with that information, Elias changed his mind about the tire wear which he then said was now minimal. This did shake my confidence in the ability/honesty of Elias who represents the service department. Other than this incident, I have been pleased with Colonial Hyundai. More
by felice
December 16, 2019
Excellent Experience When looking to purchase a new or used vehicle, it can sometimes be overwhelming and stressful. However my experience was nothing short of perfect at When looking to purchase a new or used vehicle, it can sometimes be overwhelming and stressful. However my experience was nothing short of perfect at Colonial Hyundai and I know I’d recommend them to any of my friends and family. I can also say when I myself am back in the market for a new or used vehicle you’ll find me at Colonial Hyundai in Downingtown. I absolutely love my certified pre-owned 2017 Hyundai Elantra and couldn’t be happier with my vehicle choice and the service I received in the car buying process. I had the pleasure of working with Clint Rupert and George Clark throughout the process who both provided phenomenal service. They both made sure I got into the car I wanted and took care of me like I was family. They both earned 5 out of 5 stars in my book and I look forward to working with them again in the future. Till then, Happy Holidays and Happy New Years to the entire Colonial Hyundai family! Thank you again for everything! More
by CRUBENDALL1989
Employees Worked With
Clint Rupert, George Clark
December 15, 2019
Good and Bad Ruben was great. Such a gentleman. He is considerate and informative. He makes sure to ask before anything extra is done on the car. He takes the Ruben was great. Such a gentleman. He is considerate and informative. He makes sure to ask before anything extra is done on the car. He takes the time to explain and help me make the decision. Unfortunately, there was a much bigger event going on at the desk behind him. In front of everyone in the Service Department, employees and customers, the Service Department Manager was holding a disciplinary meeting with one of the mechanics. The Manager was yelling at him in and putting on quite a show. The other employees were embarrassed. The customers were uncomfortable. It was totally unnecessary because the manager's office was about 25 steps away, where this meeting could have been done privately. But more importantly, I was shocked that Colonial Hyundai would hire someone with such poor management skills. The Manager berated this employee. He was condescending, sarcastic and rude. I give that mechanic a lot of credit. He never raised his voice. He was professional (or paralyzed with embarrassment). Anyone else might have entered into an argument with him or walked out. The manager could use some professional and sensitivity training. Employees don't seem as happy as they used to at Colonial Hyundai. I can see why. More
by CALLNURSEJUDY
Employees Worked With
Ruben Escobar
December 14, 2019
Recall and inspection Car was in for a recall and oil change. Decided to do inspection while it was there because it was due soon. It ended up needing a few repairs to pass Car was in for a recall and oil change. Decided to do inspection while it was there because it was due soon. It ended up needing a few repairs to pass inspection and the service was completed in a timely manner. More
by MEL
Employees Worked With
David Wagner
December 13, 2019
Excellent Service Dept. Had the 15k service done on my Genesis. They never disappoint. Everything was great. I would highly recommend this dealership for sales and especially Had the 15k service done on my Genesis. They never disappoint. Everything was great. I would highly recommend this dealership for sales and especially service. More
by cangink
Employees Worked With
December 13, 2019
Mr. Ruben Escobar is FABULOUS!!! MR. RUBEN ESCOBAR IS THE BEST!!!. VERY PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND THE LIST GOES ON AND ON. EXPLAINS EVERYTHING THAT YOU CAN UNDERSTAND MR. RUBEN ESCOBAR IS THE BEST!!!. VERY PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND THE LIST GOES ON AND ON. EXPLAINS EVERYTHING THAT YOU CAN UNDERSTAND AND SHOWS YOU PERSONALLY WHAT NEEDS TO BE SERVICED, HOW MUCH IT WOULD COST UP FRONT, AND GIVES YOU RECOMMENDATIONS ABOUT YOUR VEHICLE. HE IS VERY THOROUGH AND WILL TAKE TIME TO ANSWER ANY QUESTIONS YOU MAY HAVE. HE IS ONE GREAT ASSET THAT ANY CORPORATION WILL LOVE TO HAVE TO BE ON THERE TEAM, THANXS ONCE AGAIN RUBEN!!! More
by miskoraymond740
Employees Worked With
Ruben Escobar
December 12, 2019
Another Amazing Service Experience I was in for my 60,000 mile service and it was certainly another amazing service experience. The Service Advisor paid attention to every detail on my I was in for my 60,000 mile service and it was certainly another amazing service experience. The Service Advisor paid attention to every detail on my list. Thanks More
by Dave
Employees Worked With
