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Colonial Ford - Service Center

Plymouth, MA

4.6
1,169 Reviews

1,169 Reviews of Colonial Ford - Service Center

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September 22, 2022

The visit was seamless and communication from the advisor was very good. This is my go to service center. More

by BONNIEBROWN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros, Fabio Marini
September 20, 2022

The most recent service, and all other previous services, at Colonial Ford, have been excellent. Brianna is so reliable and an incredible asset to your service staff. Thank you...! More

by Terry
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
September 19, 2022

I have always enjoyed using this dealership. I trust my service advisor but suspect something went wrong this time. I spent 7 hours for 2 new calipers and 2 collapsed brake lines. It is my un More

by RWELCHCPE
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Very professional and efficient staff. Eveyone was very courteous. Would recommend to friends and family More

by penddex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Colonial Ford of Plymouth responded

Good morning, Thank you for the kind words, I believe you meant to give us a 5 Star review not 1 star. We look forward to seeing you again in the very near future., Sincerely, Bruce Kelly Service Manager

Oct 05, 2022 -

penddex responded

Yes. I meant to rate 5 stars!

September 15, 2022

Great service, very thorough and feat to deal with. Very modern and clean facility, thank you More

by PBBOCCELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
September 15, 2022

Fast and efficient service. I was in a rush and needed an oil change and they took me right in! More

by JHOLLAND3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
September 14, 2022

I had an issue with my Ford Edge and I needed to be seen right away for a repair . When I called the service department they were able to get me in the next day . The car was repaired that day at a reasona More

by STEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
September 12, 2022

Everyone was courteous and friendly. I went in for a sticker. They finished in a timely manner. More

by scottjl555
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Anthony got my truck in and out very fast and knew what I needed. Thanks a lot More

by INFO@FERRARILANDSCAPING.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Fast and efficient. On-time delivery and accommodations. Rental car provided. Good experience and fee considering it's a dealership. More

by HELENA.JIMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
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