Colonial Ford - Service Center

Service department was excellent in updating me on status of vehicle & time involved for completion of work. of vehicle & time involved for completion of work. More

The service land attention to detail was above and beyond,couldn’t be happier with my Superduty F250 beyond,couldn’t be happier with my Superduty F250 More

Great job by all…from scheduling, to follow up to call back. Always pleasant and informative! back. Always pleasant and informative! More

They have always been attentive and informative at my service appts. but it was very difficult this time to make an appointment for an oil change. I left many voicemails and even spoke to your operator t service appts. but it was very difficult this time to make an appointment for an oil change. I left many voicemails and even spoke to your operator twice over a few days. For some reason I was unable to make the appt. online. It said it didn't recognize me. Jackie finally called me saying she had a lot of calls before me. More

Great service very knowledgeable. Also very pleasant. Will use them in future and refer friends Also very pleasant. Will use them in future and refer friends More

Excellent service. clear communication and work done in a timely fashion. Very satisfied with work completed. clear communication and work done in a timely fashion. Very satisfied with work completed. More

The service was Quick, dependable and friendly. The customer lounge is comfortable. I was in and out within an hour. The customer lounge is comfortable. I was in and out within an hour. More

Very attentive and pleasant. The tech fixed me up quickly and the problem has been solved! Very happy as this was a spur-of-the-moment emergency. The tech fixed me up quickly and the problem has been solved! Very happy as this was a spur-of-the-moment emergency. More

Everyone was more than courteous, from the van driver to the representatives helping me. It did take longer than I thought to find the issue and resolve it, but I am glad it all worked out. I am sorry I d the representatives helping me. It did take longer than I thought to find the issue and resolve it, but I am glad it all worked out. I am sorry I don't remember names to give them stars, but, agin everyone was great. More

Have always trusted Colonial to get the job done right. Unfortunately my truck was treated like xxxx by the person who repaired it. He left parts in the cup holders, broke a plastic cover and damaged my ge Unfortunately my truck was treated like xxxx by the person who repaired it. He left parts in the cup holders, broke a plastic cover and damaged my gear shifter. The gear shifter was working smooth as silk before the repair but when I picked the vehicle up the shifter was very stiff, actually hard to shift from Park to Drive. I brought the truck back to the dealer and they attempted to say that there was nothing wrong with the shifter. Anthony was of no help with this situation. I would be very hesitant to bring my truck back to Colonial for anything in the future. More