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Colonial Ford - Service Center

Plymouth, MA

4.6
1,208 Reviews

1,208 Reviews of Colonial Ford - Service Center

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November 30, 2022

Very responsive and helpful. Great attention to detail. Car was left as clean as was expected. Thank You All… More

by SMITHMANNA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Easy scheduling, good follow-up and friendly & knowledgeable service advisors. OK communication during the repair process. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Great experience, polite friendly clean waiting area. I only had to wait thirty minutes before they told me it was ready. More

by MYWILDNANA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Always on Time answers any questions very pleasant staff look at what you request I like Colonial Ford More

by DMANDFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
November 23, 2022

Desk agent was great and made me feel comfortable. The mechanic also was very professional. More

by yeingste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

Great experience start to finish. Everything was fixed professionally and communication was great keeping me informed More

by JOHNMARGIE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

All were cordial and professional. This made the visit a very pleasant experience. The team at Colonial exceeded my expectations. More

by CDSKINNER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Healey
November 18, 2022

Colonial Ford of Plymouth is the service place ever! Fabio and Rick and the others have kept my car performing excellent for 12 years! They are honest, conscientious and I trust them to do what needs t More

by WENDYVALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
November 16, 2022

Brought my car in for routine 150,000 miles service and repair of a leaking axle seal. They performed the service to the standard I would expect of a dealer service department. Staff was pleasant. More

by TWJMSTEWART
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
November 16, 2022

Shameful that you would mark up a vehicle by $5000 over sticker price. Just awful business fir the customers. I was told it was because of a lack of sales to help pay for the new building. Glad I could hel More

by duzer1320
Recommend Dealer
No
Employees Worked With
George Andruk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Colonial Ford of Plymouth responded

Colonial Ford of Plymouth responded publicly on 11/17/22 9:10 AM Good morning Mr. Duzer, We wish that things were different and that supply chains weren't affecting new vehicle production. Unfortunately, at this time because we aren't receiving enough inventory to meet the consumer demand the limited number of vehicles coming in have to be priced higher for us to cover our expenses. If you would like to discuss this further, please contact me direct at 774-733-3492. Sincerely, Dell Roderick General Sales Manager

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