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Colonial Ford - Service Center

Plymouth, MA

4.6
1,169 Reviews

1,169 Reviews of Colonial Ford - Service Center

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November 01, 2022

Everyone was more than courteous, from the van driver to the representatives helping me. It did take longer than I thought to find the issue and resolve it, but I am glad it all worked out. I am sorry I d More

by tonib1028
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Have always trusted Colonial to get the job done right. Unfortunately my truck was treated like xxxx by the person who repaired it. He left parts in the cup holders, broke a plastic cover and damaged my ge More

by jakeskid09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Give Anthony and Jhaki a raise excellent service and I will come back for any other service. More

by krobockjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Excellent service fast reliable friendly customer service. Kept me updated entire visit and I will definitely be back! More

by melissasheley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

We appreciated the service department being able to do the service despite a confusion about the appointment day and time. The team was very accommodating. More

by eric.pohl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
October 26, 2022

Service writers attentive to my situation. Very willing to accommodate my needs. Explained work and parts issues. Work done well. More

by GAHEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

The service department listened to my issues and and addressed the. Always hassle free. Good day. More

by gwuusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

Great service, thank you Jackie and Briana! ! They took time to move my appointment for me and kept me updated via text and asked if I needed anything g else while waiting More

by DAVECABRAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, 5 stars, Brianna Medeiros
October 23, 2022

Very pleasant place to get car serviced and very knowledgeable. Thank You Brianna God Bless All More

by CYDJERSEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
October 23, 2022

Friendly! Attentive and great service. I "think" the person who served (checked/billed us etc.) was Anthony 10+ So very very nice to us. Also we have purch More

by SADAMIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Antok (spelling??)
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