Colonial Ford - Service Center

1st time at Colonial. Very impressed. Greeted professionally by Service Writer. Only needed an oil change and options on products was explained. Work was completed in a ti Very impressed. Greeted professionally by Service Writer. Only needed an oil change and options on products was explained. Work was completed in a timely manner and price was what I expected. Will definitely return for next service. More

I had a dead battery. They came right away. Fixed in one half hour.They made sure I was comfortable in the waiting room. They came right away. Fixed in one half hour.They made sure I was comfortable in the waiting room. More

They took care of all my needs requested very professioally and at a reasonable length of time. They took care of all my needs requested very professioally and at a reasonable length of time. More

Joe and Nick were great to work, communicative, and very fair and reasonable. Great guys, highly recommend. fair and reasonable. Great guys, highly recommend. More

Very good services. Keep up with the good. Work thanks very much love. This. Dealer. Keep up with the good. Work thanks very much love. This. Dealer. More

Drop off was quick. Accurate estimate of service time. Great communication when complete. Pick up quick and easy. Accurate estimate of service time. Great communication when complete. Pick up quick and easy. More

We met with Brianna at the service desk and she was extremely pleasant to work with. extremely pleasant to work with. More

Recall service quick and efficient, they also checked for other transmission issues, topped fluid, fixed the problem at no additional cost. I’m so grateful and will definitely go back other transmission issues, topped fluid, fixed the problem at no additional cost. I’m so grateful and will definitely go back More

Very poor communication regarding issues with vehicle and why promised completion date was missed. Multiple phone calls where never returned. They refused to update owner of the vehicle contact informations. why promised completion date was missed. Multiple phone calls where never returned. They refused to update owner of the vehicle contact informations. Luckily previous owner was mother. Both drop off envelopes where filled out with new owners name and phone number, even spoke with front desks personnel and clarified contact information, yet old name and phone numbers where used. Only positive was when I finally was able to get a hold of personnel they where pleasant on the phone More

Great customer service. Always professional and courteous. Briana is a pleasure to work and she is very knowledgeable. Always professional and courteous. Briana is a pleasure to work and she is very knowledgeable. More