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Colonial Ford - Service Center

Plymouth, MA

4.6
1,186 Reviews

1,186 Reviews of Colonial Ford - Service Center

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December 26, 2022

Outstanding service, very professional and friendly. I am a Happy customer. Very pleased with the whole process. More

by thirdshift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
December 24, 2022

Your Plymouth facility is first rate. The employees are pleasant and helpful. The sales people are good. More

by tomm239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Healey
December 24, 2022

Very prompt and the dealership was very clean. the team took much less then time than anticipated. More

by chuckgeer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Vehicles built were not Vehicles we ordered. Wrong model and was built and some of the optional items ordered did not come with the vehicles. More

by JOSEPHFERNANDES
Recommend Dealer
No
Employees Worked With
John Welch and Andrew K., CMG Sales
December 23, 2022

Excellent service. Friendly staff. Reasonable. Easy to access from Rte 3. Worth going to. Will not be disappointed More

by rogernewea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
December 23, 2022

Quick in and out service. Disappointd they wouldn't fix my leaking tire even though the nail wasn't that close to the sidewall. More

by storerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
December 23, 2022

The staff is always friendly. The dealer had power outage before I dropped off and their systems were down. This did not cause any delay in my dropping off. More

by BARBARALIVSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Marini
December 23, 2022

The price is crazy. I went there to Cheng my truck breaks And you guys add others things has nothing to do with. I feel like you guys ripping me off I paid $5,200 More

by rubenernestolopez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Dziedzic
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Danielle is amazing with customer service and takes care of any inquiries in a timely fashion More

by BSOULE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Everyone was very courteous and respectful. Happy holidays and a happy new year. See you next year More

by donaldpipes277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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