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Colonial Ford - Service Center

Plymouth, MA

4.6
1,172 Reviews

1,172 Reviews of Colonial Ford - Service Center

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March 11, 2024

Anthony communicated well and was kind in giving a discount for an expensive job. He explained the problem well. More

by DONALD_R_WILLIAMS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

It took 8 days (Fri. 3-1 until Fri 3-8) which quite a bit of time, and hopefully the issue is resolved. Anthony was very polite and professional throughout the process. More

by MICKEYTHERETIREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Horrible service. Had appointment at 8 am and sat in the waiting room for my truck until 4 pm and no one even had looked at it. I will never give you my business again More

by smcalpine4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know names
Mar 11, 2024 -

Colonial Ford of Plymouth responded

SM - Please call me to discuss as we strive to create a world class experience at Colonial Ford of Plymouth , I cannot find anything in the system showing your service visit with that said you must have the wrong dealer tagged here - as we update all customers with a TEXT - VIDEO update during the visit with Advisor Name and Contact Information several times during the day .Please remove as you were not at Colonial Ford Thanks Ron Almeida 774-773-3536 General Manager

March 08, 2024

Truck handles like a brand new one but still have a notice on the screen still remains More

by rac58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Anthony is very pleasant and a professional service person. He is very thorough and explains everything we need to know about our vehicle and the service. More

by Louband1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Bride was great! Listened to my concerns carefully. Unfortunately I have since sold my Bronco because I didn’t feel confident that it was built according to Ford stan More

by RUSSELL.COLEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Professional service and on time. Everyone willing to help to make sure your visit is satisfactory More

by BPHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Josh was awesome! Very professional, knowledgeable and answered all my questions and concerns about an issue I was having on my F250 while in for an oil change More

by pfontaine74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Anthony was professional and courteous got me in and out quickly. dealership was clean people very nice. More

by RCSCHAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

i am extremely impressed by the service dept. especially the communication and how quickly my vehicle was repaired and returned back to me. Would highly recommend Colonial Ford. Anthony went bey More

by DJFERRINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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