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Colonial Ford - Service Center

Plymouth, MA

4.6
1,211 Reviews

1,211 Reviews of Colonial Ford - Service Center

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January 06, 2023

They took my truck in and completed all work within one day, despite not having an appointment. Overall very responsive. More

by kmhoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
January 06, 2023

Service was easy to schedule and done in timely manner. Had works package completed on my visit. More

by l.BAKER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Fast and efficient hot wiring job done very fast! Very satisfied. Could have been very bad but luckily was only what it was xxxx rats More

by JCJMUNROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
January 05, 2023

My experience at Colonial had been exceptional not only this time but also prior visits. More

by RROVENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Very accommodating without being pushy. Listened carefully to the buyers need and responded quickly to any concerns. Service dept is great! Good dealer!! More

by justine_shorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Healey
January 05, 2023

Doug and mike in the body shop were great! Mike went up and above to repair my car! Everything was quick also. Thanks so much More

by JMUMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in body shop
January 05, 2023

Always met with a smile and exceptional care especially by the service technician Brianna, such a pleasure to deal with!! More

by MYKANECREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
January 04, 2023

Service advisor Danielle was very friendly and nice. Pleasure to work with. Only negative is the dealership did not have part which should be a stock item in my opinion so now I have to lose another More

by miketheplumber33
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

I brought in my Ford Fusion to have the purge valve replaced. They repaired that fine. The problem was that the also added on a Multipoint Inspection ($225) and a fuel injector cleaning ($201 Fuel inje More

by GNDDRISCOLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

They did a great job fixing the issue I had with my Ford F-150 More

by MQUINN5416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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