Colonial Ford - Service Center

Polite staff. They kept me informed every step of this way before doing any work. Prioritized what was essential and what could wait. No scare tactics. They kept me informed every step of this way before doing any work. Prioritized what was essential and what could wait. No scare tactics. More

Great service, I would recommend this dealership to others for repair. Fast and professional service. others for repair. Fast and professional service. More

Fair and trustworthy. Service rep was excellent as was the service team. That's all folks Service rep was excellent as was the service team. That's all folks More

I would have rated them a 5, the only issue there is it is very difficult to get thru to anyone on the phone. service was good, the work was done on time and the staff is friendly in person. I tried callin is very difficult to get thru to anyone on the phone. service was good, the work was done on time and the staff is friendly in person. I tried calling over a 2-day span more than a dozen times. The automated phone system is terrible. Leave messages and it takes hours for a call back. But again, friendly staff in person, quality work performed. More

Easy to work with. Very efficient, kept me well informed. Accommodating with loaner car. Explains the work done. Very efficient, kept me well informed. Accommodating with loaner car. Explains the work done. More

This visit was the result of my bumper being replaced at the body shop and the sensors on the back up camera had to be replaced. I was happy that it did not take a long time to be done. Always completely s the body shop and the sensors on the back up camera had to be replaced. I was happy that it did not take a long time to be done. Always completely satisfied with the dealership and Brianna the service advisor More

They addressed all of my concerns in one service visit. Communication was great and the length of time needed was minimal. Communication was great and the length of time needed was minimal. More

It was another pleasant visit at Colonial Ford. We checked out the new cars in the show room and enjoyed a cup of coffee. We checked out the new cars in the show room and enjoyed a cup of coffee. More

Exceptional dealership, they had me in and out for my service and even Anthony my advisor let me know I had money through Ford pass to use to save on the bill. I highly recommend and will definitely be service and even Anthony my advisor let me know I had money through Ford pass to use to save on the bill. I highly recommend and will definitely be back. More

The service was great, but the dealership had a fairly partisan political opinion show on in the waiting area, which made the wait a little unpleasant. My personal preference would be for something more partisan political opinion show on in the waiting area, which made the wait a little unpleasant. My personal preference would be for something more neutral. More