Colonial Ford - Service Center

Excellent customer service and didn’t have to haggle over an extended warranty item! Quick and efficient! an extended warranty item! Quick and efficient! More

Courteous, skilled mechanics Wonderful customer care from smiling young lady. Free Hot coffee while waiting! from smiling young lady. Free Hot coffee while waiting! More

Very happy with the service I received from colonial. Always very friendly and easy to use. Always very friendly and easy to use. More

Charged for work that would have been under warranty, failed to do tire rotation that I paid for, failed to apply coupon, had to ask for coupon application a 2nd time, and had to return for tire rotation failed to do tire rotation that I paid for, failed to apply coupon, had to ask for coupon application a 2nd time, and had to return for tire rotation. Was told by GM they would address and “make things right”. I have not heard back from the service manager yet to “make this right”. Next call is to Ford corporate. More

Everyone at colonial ford are great always friendly. When they say when my car is done it’s done. Have never had any problems. When they say when my car is done it’s done. Have never had any problems. More

Great service on our fleet trucks and on the customer service end as well. Always reliable! service end as well. Always reliable! More

Initial visit led to my booking an appointment for additional service. Jhaki & Brianna were very pleasant and helpful. My only regret is that I have to rent a car during this service as it will take s additional service. Jhaki & Brianna were very pleasant and helpful. My only regret is that I have to rent a car during this service as it will take some time and this agency does not provide a loaner when necessary. This adds to the service expense. Since this is my only car, the health of a family member makes it necessary for me to have a car available at all times. More

As always, they took good care of my car and a recall issue to my satisfaction! Always thorough, explained when there were questions and happy to serve their customers. This includes the appt. schedulin issue to my satisfaction! Always thorough, explained when there were questions and happy to serve their customers. This includes the appt. scheduling and the girls at the reception desk. Will continue to recommend to others! More

Always a wonderful experience. All of the customer service and the entire staff is very helpful and informative. Thank you! All of the customer service and the entire staff is very helpful and informative. Thank you! More

The dealership/service wait room is very comfortable to wait in during my last visit. Service prices are on the high side, but so are all dealer service centers. wait in during my last visit. Service prices are on the high side, but so are all dealer service centers. More