Colonial Ford - Service Center

The waiting area was clean, and having coffee was a plus. The staff was professional, friendly, efficient and courteous. Highly recommended. The staff was professional, friendly, efficient and courteous. Highly recommended. More

I can always trust this dealership to repair my car with no additional charges. Service is always prompt if needed. no additional charges. Service is always prompt if needed. More

As soon as I drove into the service the first voice I heard was Tony "how can i help you sir". I was given great attention and I addition I was given an up date re how the service was proceeding. Servi heard was Tony "how can i help you sir". I was given great attention and I addition I was given an up date re how the service was proceeding. Service could not have been better. Was especially please with my car being car washed and vacuum . More

I always feel welcome when I come to Colonial Ford. Service is efficient. My one regret, I don't pay attention to who I engage with so I can not credit names. I'll do better next time. Service is efficient. My one regret, I don't pay attention to who I engage with so I can not credit names. I'll do better next time. More

Thank you vito for best selection of the vehicle equipment that I was looking for and making sure I got what I wanted equipment that I was looking for and making sure I got what I wanted More

George in sales is a good man! Danielle did help in service once we could get some one to answer the phone. Our Expedition was having the same engine repair for the second time in Danielle did help in service once we could get some one to answer the phone. Our Expedition was having the same engine repair for the second time in less than 2 years. Has to go back again to address issues with the repair. More

It was bad! I tried multiple times to see if it was ready for pickup and no one called back or responded. The wiper arms had to be replaced and they set the pass I tried multiple times to see if it was ready for pickup and no one called back or responded. The wiper arms had to be replaced and they set the passenger arm higher than the factory setting. It rained the next morning and the wiper blades fell apart but no one had the courtesy to say they needed replacing?(perfectly good wiper blades when I dropped it off). Oh and we fixed 2 out of 3 things More

Communication could have been better as we left several messages on a voice mail and no one followed up. F ally had to call main service number messages on a voice mail and no one followed up. F ally had to call main service number More

Great service, and friendly waiting area with Wi-Fi & refreshments that provide a comfortable customer experience. refreshments that provide a comfortable customer experience. More

They were very accommodating and easy to deal with! Car was fixed very fast! Great experience overall! Car was fixed very fast! Great experience overall! More