Colonial Ford - Service Center

Service Department is Friendly and knowledgeable and would I would recommend them for Service to anyone. would I would recommend them for Service to anyone. More

Awesome dealership. Always takes care of their customers. Bruce is one of the best service managers this side of the Mississippi. Always takes care of their customers. Bruce is one of the best service managers this side of the Mississippi. More

I’m very pleased with the dealership and service. However I was called in for a recall but they didn’t have the part for the recall when I went in. I got a call yesterday from someone in service that However I was called in for a recall but they didn’t have the part for the recall when I went in. I got a call yesterday from someone in service that apologized for my having a appt abd your not having the equipment for the recall. so I have to make another trip. That doesn’t make any sense to me More

Very good service dept. Coulda used a breakfast buffet, tho! I did not go hungry. Coulda used a breakfast buffet, tho! I did not go hungry. More

1st time at Colonial Ford and i was treated like a long time customer. Fabio Marino was awesome and got me in and out. I will definitely be back. Thank you for a great experience time customer. Fabio Marino was awesome and got me in and out. I will definitely be back. Thank you for a great experience More

Everything went smoothly. The service was timely and addressed what was needing to be done. The service was timely and addressed what was needing to be done. More

Great Ford dealership! Check-in was super easy and Bruce was very kind. My service was done very fast and the waiting area was great! Check-in was super easy and Bruce was very kind. My service was done very fast and the waiting area was great! More

Usually good service, but the last two appts took too long and the leaking coolant problem was not resolved the 1st appt. as my driveway was puddled with coolant when I took my F150 home after it was sup long and the leaking coolant problem was not resolved the 1st appt. as my driveway was puddled with coolant when I took my F150 home after it was supposedly fixed. (They replaced a coolant reservoir that wasn't leaking) and charged almost $700 for the change. I brought the F150 back and they changed a small hose, 2 hrs and 45 minutes later when it was done I voiced my displeasure about the unnecessary charge for the reservoir and the sales manager said they would issue a refund check for $345. I have not received it yet, still waiting. Not rating anybody til I see what happens. More

The service department did an outstanding job correcting the electronics issues with my 2021 Ford F-150. A special thanks to my service advisor, Brianna Medeiros and my technician, Karl Remey for all their the electronics issues with my 2021 Ford F-150. A special thanks to my service advisor, Brianna Medeiros and my technician, Karl Remey for all their hard work throughout the whole process. More