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Colonial Ford - Service Center

Plymouth, MA

4.6
1,173 Reviews

1,173 Reviews of Colonial Ford - Service Center

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January 23, 2024

Good service as usual. Everyone was helpful and courteous. Price was reasonable and the ride back and forth was pleasant. More

by Steve Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Great Service, easy to manage/coordinate. Scope of work effectively communicated, and they dealt with the extended warranty, so I did not need to make any calls. Also, they were able to More

by michelleluhrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto
January 22, 2024

I continue to find that the service group here is excellent and timely. Thank you again! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Dealer quickly diagnosed the issue and provided a reasonable estimate and repair time. Great to have my vehicle back within a week. More

by johncrogersjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Can’t say enough how amazing this body shop is my car looks brand new the work they did was amazing paint came out awesome More

by ashleyl06111
Workmanship
Recommend Dealer
Yes
Employees Worked With
Body shop
January 20, 2024

We bought our 2018 Fusion in 2019 and Colonial Ford has been great from the buying experience to service and body work that we needed. My Father also uses them for service. Trustworthy and fair on prices. More

by DSCOTTVIALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Very satisfied with ease of online scheduling and reminders sent to my phone. Service and communication with Rick was excellent. More

by winifreddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

They were quick to accomodate our need to get our work truck up and running where the local dealership was not. More

by lori35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Took my truck in for service. It was so simple and seamless. The staff was in contact with me throughout. I had a couple of concerns with my check engine light coming on and off. More

by JAMIEWALSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Everyone is always very pleasant and helpful. When I moved to Plymouth a few years ago, I started bringing my car to them and will continue to do so. More

by DAVECUMMINGS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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