Colonial Ford - Service Center

Car broke down in Duxbury and a friend suggested Colonial Ford since we live in Rochester, NY and had no idea who to use. Service Mgr. Fred Defeo was very courteous and explained everything in detail very n Ford since we live in Rochester, NY and had no idea who to use. Service Mgr. Fred Defeo was very courteous and explained everything in detail very nicely. Mechanic John Smolak did an excellent job on the numerous repairs that needed to be done. I would highly recommend them to anyone. Carol Stehn Rochester, NY More

I brought my 2005 F-150 in for service. It had several items that needed attention including issues with the 4 wheel drive and several electrical repairs. They fixed all of them perfectly. I was able to g items that needed attention including issues with the 4 wheel drive and several electrical repairs. They fixed all of them perfectly. I was able to get my Truck back that same evening. I would recommend them to friends without reservation. More

I received the works, the washing and vacuuming. Also lube oil tire rotation with inspection. The inspection by Peter LaGruta, technician. Found the tires appeared to have some wear not consistent. He ha lube oil tire rotation with inspection. The inspection by Peter LaGruta, technician. Found the tires appeared to have some wear not consistent. He had let Fred Defeo know, who called me and explained the situation. He recommended the "road handling package" service. Road force balance and alignment. I was skeptical at first, and decided that they know their product. I was surprised at how much smoother my truck road. I hadn't thought their was nothing wrong. Thanks guys! More

I just moved the area and I am very pleased with the service department at Colonial. Their staff is very knowledgeable and helpful. I will reuturn. service department at Colonial. Their staff is very knowledgeable and helpful. I will reuturn. More

As a new customer I was very pleased and well taken care As a new customer I was very pleased and well taken care of. thanks to Joe Murphy and Bob Petta. Richard Cascarino I came from Martha's Vineyard fo As a new customer I was very pleased and well taken care of. thanks to Joe Murphy and Bob Petta. Richard Cascarino I came from Martha's Vineyard for this service. More

Joe Murphy, a person who knows the right way to run the service department. He has a way to make you feel your in in good hands. Joe understands what you need and delivers. service department. He has a way to make you feel your in in good hands. Joe understands what you need and delivers. More

I had a great first time experience with the Service Center at Colonial Ford of Plymouth! I have recently purchased a used F-150 and needed some additional keys made. Joe Murphy the Service Manager went Center at Colonial Ford of Plymouth! I have recently purchased a used F-150 and needed some additional keys made. Joe Murphy the Service Manager went above and beyond to not only get me new keys fight away, but also to figure out a way to fix the old door lock clicker so that I wouldn't have to go to the expense of replacing it. He also advised me of a safety recall on my truck and was able to take care of it right away with the help of his Service Technician Mike Recupero. Mike was able to get me in and out in a timely manner and even washed the truck before I left! I would highly recommend the service team at Colonial Ford of Plymouth, and when I get ready for a new truck, I will definitely head that way! More

The service was excellent from start to finish. I am satisfied with the work that was done and recommend colonial ford to others. Thanks alot Clem satisfied with the work that was done and recommend colonial ford to others. Thanks alot Clem More

Outstanding service. Went the extra mile solving my out of state registration issue and recalls in my new ford fusion. Highly recommend this dealership. Ok of state registration issue and recalls in my new ford fusion. Highly recommend this dealership. Ok More

Your staff/employees in the service center are great. Although it was extremely busy, Fred DeFeo took the time to explain everything to me about the repair of my brakes and also how to maintain them to g Although it was extremely busy, Fred DeFeo took the time to explain everything to me about the repair of my brakes and also how to maintain them to get longer wear and save money. We have bought 2 cars from your dealership in the past year and have been pleased with your sales and service employees. They are very accommodating. I will recommend your dealership to people. Thanks again - Louise Carreira More