Colonial Ford - Service Center

My 2011 Lincoln MKX wouldn't pass the emissions test for a sticker. Peter the technician finally solved the problem while Joe made sure I knew what was going on through a long wait. I've experienced for a sticker. Peter the technician finally solved the problem while Joe made sure I knew what was going on through a long wait. I've experienced nothing but positive results from this dealership, and my daughter insists on bringing her VT registered Escape "home" for all services!!!!! More

Service Advisor Fred Defeo, was a great up front and very informative, great job. as well the service too, Service Technician Bill was great too, vehicle was left in good machanical hands. Great Job to the informative, great job. as well the service too, Service Technician Bill was great too, vehicle was left in good machanical hands. Great Job to the Colonial Ford of Plymouth MA, I will be Back!! jeff utley More

I have two Ford automobiles a 2012 Fusion Sport and a 2014 Roush Stage 3 Mustang both I purchased at Colonial Ford. I get all of my service done by them and have never had a bad experience with any of th 2014 Roush Stage 3 Mustang both I purchased at Colonial Ford. I get all of my service done by them and have never had a bad experience with any of the sales or service staff. Today I took the Fusion in for routine service. My service adviser was Fred Defero Although my appointment was for routine service Fred took the time to ask additional questions about the car and its performance, there were no issues but I did have some questions regarding the service lights, tire pressure and engine service and how to reset them, Fred was more than happy to explain the reset procedure with me. My Technician was Peter LaGruta I got more of the same from Peter who took the time to discuss the condition of the breaks with me, I had asked to have them well checked over. Peter told me that the breaks had plenty of pad and that the rotors were in great shape. In my past experience with other shops that question would have been an open invitation to perform maintenance that was completely unnecessary. The staff at Colonial For will keep me coming back for both cars and service. Well done Colonial Ford Don Martin More

I've been going to these guys for a couple years now, and this is now the only place i will go for service. Everyone is always so helpful, especially Joe and John. They make my car feel brand new every t and this is now the only place i will go for service. Everyone is always so helpful, especially Joe and John. They make my car feel brand new every time and they explain in detail exactly what they've done. More

I took my car in for service on a check engine light. Once they diagnosed the problem, they came in and told me that it was going to be four hours to fix and offered to shuttle me wherever I wanted to go Once they diagnosed the problem, they came in and told me that it was going to be four hours to fix and offered to shuttle me wherever I wanted to go. There was a blizzard coming in that afternoon and they also promised to have me out before it got bad. They kept their promises and did a great job on the repairs, all at a very reasonable price! More

At the time of purchase i used a different dealer, never again. The service is the best at Colonial and Joe is the best of the best. Good friendly service at a reasonable price what more can I ask for. again. The service is the best at Colonial and Joe is the best of the best. Good friendly service at a reasonable price what more can I ask for. Philip Rollins More

Joe is excellent! He took great care of me when servicing my vehicle recently and always does! I get a friendly call back in a timely manor and never feel like I have overpaid. Great Service Expert custom my vehicle recently and always does! I get a friendly call back in a timely manor and never feel like I have overpaid. Great Service Expert customer service! I will go no where else! More

Joe was very pleasant and explained everything to me when I went in for service. No surprises when I got my bill. I will return to this dealership fur future services. I went in for service. No surprises when I got my bill. I will return to this dealership fur future services. More

Very DELIGHTED with SERVICE and with work completed. Both Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks. Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks. More

Joe Murphy is a great guy to work with. He is very upfront and straight forward. I trust his judgement and he really is a guy who stand behind the work done by his technicians. upfront and straight forward. I trust his judgement and he really is a guy who stand behind the work done by his technicians. More