Colonial Ford - Service Center

Great service! I was extremely pleased with the recent body work done on my Hyundai Elantra at Colonial Ford. Mark Johnston and the staff couldn't have been nicer! T I was extremely pleased with the recent body work done on my Hyundai Elantra at Colonial Ford. Mark Johnston and the staff couldn't have been nicer! The work was done much faster than even I had expected. Mark called me periodically to apprise me of how the work was coming along. When I picked up the car, it looked perfect - like brand new! Mark and his crew are terrific people to deal with. I would definitely go back if I ever need work done on my vehicle. More

Great Service Straight forward honest service. I take my truck in every 5K and they help me plan for future maintenance and help me stay on track with the schedule Straight forward honest service. I take my truck in every 5K and they help me plan for future maintenance and help me stay on track with the scheduled items. This way I take care of small problems before they become big expensive problems. They are knowledgeable and perform quality work. I always pick it up cleaned and running properly and I always leave feeling confident my vehicle is ready to keep rolling through the next 5K. More

Above and Beyond Service Colonial Ford's service department always goes above and beyond for us. Great experience, customer service and always a price that seems to beat the Colonial Ford's service department always goes above and beyond for us. Great experience, customer service and always a price that seems to beat the competition. We have serviced cars there for 8 years and have never been disappointed. More

great service Had a "service engine soon" problem when I arrived. My advisor Anthony was very knowledgeable, professional and friendly. Mike, the technician, did Had a "service engine soon" problem when I arrived. My advisor Anthony was very knowledgeable, professional and friendly. Mike, the technician, did a very thorough job. Problem solved quickly. Also utilized the courtesy van ((driven by Pop?) A polite, competent man. More

Ford Escape Repair I brought my Escape in on a Saturday with no appointment for an oil change and brake job. Joe and Anthony squeezed me in and got me out earlier than I brought my Escape in on a Saturday with no appointment for an oil change and brake job. Joe and Anthony squeezed me in and got me out earlier than promised. They were so nice and friendly I will definitely go back and see them for future service needs. More

Awesome Recently came in for service on my F250 and was extremely pleased with the courtesy and professionalism of the staff. I was also impressed with how kn Recently came in for service on my F250 and was extremely pleased with the courtesy and professionalism of the staff. I was also impressed with how knowledgeable Anthony was on products and services. Will be back! More

Always a pleasure to do business with the service department I've been doing business with Colonial Ford for 15 years, they always provide great service. Anthony and Mike were a pleasure to deal with. I've been doing business with Colonial Ford for 15 years, they always provide great service. Anthony and Mike were a pleasure to deal with. More

First service appointment for Ford Fusion We arrived for my cars first scheduled service appointment at 10:30 and was greeted by Anthony Cristiani and I explained to him a few things that I fo We arrived for my cars first scheduled service appointment at 10:30 and was greeted by Anthony Cristiani and I explained to him a few things that I found needed work on the car he promptly followed me outside so I could show him. He listened intently and looked and said no problem. Then we went back inside and I explained to him that my Bluetooth was not working or I just did not know how to work it yet, he said no problem he would check into it and show me how to work it after service was done to the car. Around 12:00 Anthony came and said my care was almost done and then they would vacuum and wash it. 2:00pm Anthony came and said my car was ready, and that Peter was going to help out with the Bluetooth because he was the "Expert". It came to be after several attempts Peter stated, I would have to bring the car back because he needed download the update from Ford for the Bluetooth. Both Peter and Anthony were very attentive and explained everything that was done to my car and I left with a good feeling. Thank you, Judith L Graham More

Sales, Service and Warranty I purchased my vehicle from Art at another dealership a few years back, and we followed him to Colonial and even purchased another vehicle from him at I purchased my vehicle from Art at another dealership a few years back, and we followed him to Colonial and even purchased another vehicle from him at Colonial. My last visit was for my 50,000 mile check up, Anthony the service advisor was so courteous and helpful. Before doing any work on my vehicle he explained all and also gave me information about rebates. the waiting room was comfortable with a television and even toys for the kids to play with. I visited with Art in the showroom, where he helped review my warranty, which led to not only, Anthony but Mark, the body shop manager helping me make sure my warranty issue was resolved. I received my vehicle back in tip top condition, thanks to Shawn, the service technician. This dealership is not what a typical dealership is known for. I extremely recommend Colonial Ford to anyone looking to purchase a new vehicle or service their current vehicle. More

Anthony, Shawn great good. This was my first service experience since buying my F-150 and couldn't be more pleased. I had full service, oil,filter, wash,interior cleaned and you guys had me out as fast experience since buying my F-150 and couldn't be more pleased. I had full service, oil,filter, wash,interior cleaned and you guys had me out as fast as any "quick " oil change location. I'll be back!. Thanks, Jeff More