Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,166 Reviews of Colonial Ford - Service Center
Sort by
August 22, 2022
I arrived ten minutes early for my appointment for the works package on my F150. Two hours later I ended up going to the service desk. I could see my truck was appeared to have been ready for quite some t works package on my F150. Two hours later I ended up going to the service desk. I could see my truck was appeared to have been ready for quite some time. The person who should have been communicating with me was no where to be found. A second service representative helped me check out. I didn’t appreciate having to wait two hours and probably would have waited even longer if I hadn’t acted on my own. More
by livelyjc
Verified Customer
August 20, 2022
Great service department. Friendly staff, knowledgeable technicians and quick turnaround. Definitely will be returning for future needs. Friendly staff, knowledgeable technicians and quick turnaround. Definitely will be returning for future needs. More
by krislarson749
Employees Worked With
Joe Murphy
August 20, 2022
Very friendly, courteous, professional. Always have taken good care of me. Wouldn't think of going anywhere else for service. Always have taken good care of me. Wouldn't think of going anywhere else for service. More
by DENNIS LEX
August 19, 2022
Please don’t reach out to me for reviews. Especially leaving me voicemails about how I have to give an employee a review. Everyone did great but 6 emails and missed calls about it’s imperativ Especially leaving me voicemails about how I have to give an employee a review. Everyone did great but 6 emails and missed calls about it’s imperative that I give a review, is beyond frustrating. My job has me on the phone all day from 0500 to 1900 6 days a week. Please stop. More
by jesse.white
Employees Worked With
Other Employees :
Sean McCarthy, Bob Petta, Joe Murphy, Dana Nevens, Nick Healey
August 18, 2022
Good experience with the service manager: Made sure that everything I needed was taken care of and to my satisfaction. . everything I needed was taken care of and to my satisfaction. . More
by JOHN.WATERS43
August 16, 2022
Thoroughly enjoyed my experience with this service dept. Staff was very professional yet fun. I would definitely refer this service center to friends Staff was very professional yet fun. I would definitely refer this service center to friends More
by Jhaki
