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This rating includes all service center reviews, with more weight given to recent reviews.
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1,256 Reviews of Colonial Ford - Service Center
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November 24, 2022
Great experience, polite friendly clean waiting area. I only had to wait thirty minutes before they told me it was ready. I only had to wait thirty minutes before they told me it was ready. More
by MYWILDNANA
Verified Customer
November 23, 2022
Always on Time answers any questions very pleasant staff look at what you request I like Colonial Ford look at what you request I like Colonial Ford More
by DMANDFM
Employees Worked With
Other Employees :
Brianna Medeiros, Fabio Marini
November 23, 2022
Desk agent was great and made me feel comfortable. The mechanic also was very professional. The mechanic also was very professional. More
by yeingste
Employees Worked With
November 22, 2022
Great experience start to finish. Everything was fixed professionally and communication was great keeping me informed Everything was fixed professionally and communication was great keeping me informed More
by JOHNMARGIE06
Employees Worked With
November 19, 2022
All were cordial and professional. This made the visit a very pleasant experience. The team at Colonial exceeded my expectations. This made the visit a very pleasant experience. The team at Colonial exceeded my expectations. More
by CDSKINNER
November 18, 2022
Colonial Ford of Plymouth is the service place ever! Fabio and Rick and the others have kept my car performing excellent for 12 years! They are honest, conscientious and I trust them to do what needs t Fabio and Rick and the others have kept my car performing excellent for 12 years! They are honest, conscientious and I trust them to do what needs to be done without adding any unnecessary service I do not need. More
by WENDYVALLI
November 16, 2022
Brought my car in for routine 150,000 miles service and repair of a leaking axle seal. They performed the service to the standard I would expect of a dealer service department. Staff was pleasant. repair of a leaking axle seal. They performed the service to the standard I would expect of a dealer service department. Staff was pleasant. More
by TWJMSTEWART
Employees Worked With
Fabio Marini
November 16, 2022
Shameful that you would mark up a vehicle by $5000 over sticker price. Just awful business fir the customers. I was told it was because of a lack of sales to help pay for the new building. Glad I could hel sticker price. Just awful business fir the customers. I was told it was because of a lack of sales to help pay for the new building. Glad I could help pay the mortgage for an overpriced remodel. I might consider charging my family for thanksgiving because the price of turkey has increased. More
by duzer1320
November 13, 2022
Cordial, honest, friendly. I consider service to be the most important aspect of any dealership and your good service will insure that I think about you first when I am ready I consider service to be the most important aspect of any dealership and your good service will insure that I think about you first when I am ready for a new purchase. More
by BARNEYRYAN
Employees Worked With
November 12, 2022
Service department was excellent in updating me on status of vehicle & time involved for completion of work. of vehicle & time involved for completion of work. More
by LCONDITO
Employees Worked With
Don't know name of service person I dealt with but he was professional, courteous & kept me informed of progress.
