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Colonial Ford - Service Center

Plymouth, MA

4.6
1,246 Reviews

1,246 Reviews of Colonial Ford - Service Center

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June 27, 2025

The mechanical service was excellent. Paperwork very efficient. Would have liked to have seen a quick cleanup of interior as seen at other dealerships. More

by RTJOHNSON73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

We had a great experience at Colonial Ford! My salesman, Shawn, was excellent! He answered all my questions and gave me great information on our new F-150 Crew cab! We continue to get great sup More

by jmacomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Daoust
June 19, 2025

Excellent service from all people involved. Highly recommend this dealership to anyone needing a vehicle or service. More

by RICHHARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Danielle reviewed the maintenance history with me in order to recommend the correct maintenance for my mileage. The service was done in a timely manner, and was called when the car was ready for pickup More

by PRRyan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Appointment took longer than expected, waiting area was nice. Service rep not listed cant select and rate Kyle More

by JYOUNG49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Very good appointment, was long but got much done: so satisfied with appointment. good team More

by TIMP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I don’t want to type anything in this box. It makes me want to ditch the survey. More

by CHIRL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Great customer service very knowledgeable and helped with getting the best tires for my vehicle. More

by PREISSFELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I was given wonderful treatment from Anthony Cristiani who kept me informed on work being done and the expense. The waiting room was clean and inviting with coffee and snacks. Tables and chairs provided p More

by EBGILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I had to wait a few days however all three issues were fixed. This was the most important to me. More

by DDELTORTO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bowens
3.0
This rating includes all reviews, with more weight given to recent reviews.
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