1,162 Reviews of Colonial Ford - Service Center
Very pissed off to find 3 chips on my drivers door. Careless hack opened my door against something. Other than that, a great bunch of guys at Colonial Ford. Careless hack opened my door against something. Other than that, a great bunch of guys at Colonial Ford. More
Very pissed off to find 3 chips on my drivers side door. Careless hack opened my door against something. Careless hack opened my door against something. More
Want to express our sincere thanks for the exceptional service provided by your team in the recent repairs. Your attention to detail and timely completion of the task were truly commendable.Your expertise service provided by your team in the recent repairs. Your attention to detail and timely completion of the task were truly commendable.Your expertise and dedication to delivering outstanding service have greatly impressed our family. Sincerely Patrick R Gonsalves and family More
I was sent 4 reminders of appointment to replace recalled door latches Not sure how many were replaced , no information on customer copy of receipt. Was told mechanic did not have enough to finish the repla door latches Not sure how many were replaced , no information on customer copy of receipt. Was told mechanic did not have enough to finish the replacement. Was told I had to make another appointment. Very inconvenient. More
Anthony is great to deal with. Everyone should be this good. He keeps you informed and cares about getting things done right Everyone should be this good. He keeps you informed and cares about getting things done right More
Just bought a pre-owned vehicle at Colonial Ford. Tom is a fabulous salesman. I had a concern about a vibration I was feeling while driving. I brought it in for evaluation. Tom assured me car was saf Tom is a fabulous salesman. I had a concern about a vibration I was feeling while driving. I brought it in for evaluation. Tom assured me car was safe to drive and then scheduled a longer appointment for me at my convenience. Danielle was excellent! She went the extra mile to research my concerns and even copied information from online to explain what I was feeling while driving! Very impressed with all the staff at Colonial Ford will definitely recommend them to friends and family. More
My last visit was a very enjoyable experience, Danielle was a pleasure to deal with. She was aware that I was from the Cape and that I was going to wait for my vehicle. I was complete and out of there in t was a pleasure to deal with. She was aware that I was from the Cape and that I was going to wait for my vehicle. I was complete and out of there in two hours. Thank you Danielle and Colonial Ford!! More
Great dealership, excellent service. I always get the best possible service and my car always come back in great condition. I always get the best possible service and my car always come back in great condition. More
Danielle in service is amazing! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! I never have to worry when I drop my car off for service. She always keeps me posted with what’s going on and if something needs to be addressed! More
I’ve found the service dept people very respectful, honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified imme honest & friendly every time I go there..including the shuttle drivers & valet. Repairs are always done right & if there’s a delay, I’m notified immediately & offered a loaner. More