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Colonial Chevrolet - Service Center

Acton, MA

4.6
605 Reviews
Call Service Center (978) 631-1211

605 Reviews of Colonial Chevrolet - Service Center

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September 20, 2024

David went above and beyond to ensure my satisfaction with his kind and knowledgeable attitude. More

by MITCHELL-STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hrinishin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tang
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Sep 21, 2024 -

Colonial Chevrolet responded

Michell, We are very happy to hear David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

September 20, 2024

Outstanding! ! Service representatives were professional, courteous, and organized. Great communication and quality service. We’ll be back! More

by david.j.palka
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tang
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Sep 21, 2024 -

Colonial Chevrolet responded

David, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

September 17, 2024

Professional staff who effectively communicate your service needs and provide you with realistic and economical options to servicing your vehicle More

by randolph.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Colonial Chevrolet responded

Randolph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

September 16, 2024

Quick and efficient staff was very helpful, I got the oil changed and I was out of there More

by DENNISSMITH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Colonial Chevrolet responded

Dennis, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

September 16, 2024

Very polite and attentive to all issues regarding the repair of my truck in a timely manner. More

by diamonddave73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tang
Report | Print
Sep 16, 2024 -

Colonial Chevrolet responded

Dave, Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

September 15, 2024

Very thorough and easily scheduled! The video of the vehicle with service tech commentary was helpful. More

by johnparkerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

September 13, 2024

The quality of the service and the time it took to perform it, was excellent. My only complaint was the high labor cost involved for a simple installation. Jim McLoughlin, my salesman and David Tang f More

by rmurray152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tang
Report | Print
Sep 15, 2024 -

Colonial Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Woodland General Manager jwoodland@colonialchevrolet.com

September 13, 2024

Very fast and easy service. Wasn't aware oil changes are actually cheaper at the dealership. Will continue to get car serviced here. More

by jmhiggins0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

September 12, 2024

Efficient Al was very professional and remembered me from when I was there last which is nice. He even asked about my daughter who was pregnant the last time we were there he has a great memory! More

by yurkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that Al had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

September 11, 2024

Monica and Trevor were top notch. From estimate to completion, the service level was outstanding More

by dperry8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Colonial Chevrolet responded

We are very happy to hear that Monica and Trevor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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