Colonial Chevrolet - Service Center

It was a pleasant experience from making the reservation, receiving videos of the progress of service to picking up my truck receiving videos of the progress of service to picking up my truck More

We recently purchased a 2025 Silverado 3500 LTZ at Colonial Chevrolet—our fifth Silverado in 12 years—and from the moment we walked into the Colonial dealership, the experience was outstanding compare Colonial Chevrolet—our fifth Silverado in 12 years—and from the moment we walked into the Colonial dealership, the experience was outstanding compared to any of my previous dealerships. Our salesperson, Joe, was friendly and knowledgeable. He took his time and asked questions to assess what we wanted in a vehicle. Notably, there was no high-pressure sales talk, which made us feel at ease and comfortable. After we made the purchase, sitting in our new vehicle, ready to leave the dealership, Joe explained all the options (bells and whistles). With our previous purchases, no salesperson took the time after the deal had been made to explain everything we needed to know. Joe went above and beyond in explaining each system and preventive maintenance to ensure the longevity of our investment. This is why we highly recommend Colonial Chevrolet. More

Great job my car looks great. I will always come back. Great customer service from all I will always come back. Great customer service from all More

I had a great experience with the service department at Colonial Chevrolet. Tom gave me an appointment to service my Tahoe and my vehicle was ready in no time . Thanks again Tom for the great service. Bo Colonial Chevrolet. Tom gave me an appointment to service my Tahoe and my vehicle was ready in no time . Thanks again Tom for the great service. Bob More

Some of the best customer service I have ever received. Tom was a pleasure to deal with and I will be taking my car back if needed . Tom was a pleasure to deal with and I will be taking my car back if needed . More

Very friendly people and great communication between the salesmen! I like how accommodating they are! salesmen! I like how accommodating they are! More

Terrible experience. I was told multiple times my vehicles would be ready by Tuesday, then when it wasn’t ready, they said it would be ready by Friday. When I was told it I was told multiple times my vehicles would be ready by Tuesday, then when it wasn’t ready, they said it would be ready by Friday. When I was told it still wasn’t on Friday. They said they’d call me Saturday morning. No call. When I called Saturday later in the day asking why they didn’t call, they said because it wasn’t ready and that the earliest I would receive my vehicle would be Monday. Ultimately it was top 5 worst experiences overall, especially from a communication standpoint. More

No idea who Robert Webb is. Matt and Parrish is who we delt with. Matt was good but communication could have been better. Parrish was helpful supportive and knowledgeable. Unf Matt and Parrish is who we delt with. Matt was good but communication could have been better. Parrish was helpful supportive and knowledgeable. Unfortunately, the picking up of the vehicle was very rocky. More

Took vehicle in for check engine light under warranty. Service guy told me it might cost me - did not like that since he had no idea. When I got car back check engine light came on again the next mornin Service guy told me it might cost me - did not like that since he had no idea. When I got car back check engine light came on again the next morning. Not good since I have to take it back to dealer for added service work. More

Service was inspection. It was handled efficiently Robert Webb was friendly and efficient Hiked on the Rail Trail while work was performed. The Rail Trail proximity i It was handled efficiently Robert Webb was friendly and efficient Hiked on the Rail Trail while work was performed. The Rail Trail proximity is a big strength of your location. More