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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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June 25, 2020

Superior technicians, Great service, reasonable price, exemplifies the customer service. that one expects. I find the dealership always goes above and beyond to ensure I’m safe and knowledgeable. More

by neil.gordon1
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jun 26, 2020 -

Colonial Chevrolet responded

Thank you for your business and this review, Neil! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 15, 2020

Continued excellent service. Steve Carlson and his staff are always accommodating with our vehicles. Repairs are completed properly and quickly even though the repaired van was a More

by tomm1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jun 15, 2020 -

Colonial Chevrolet responded

Tomm, Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

June 15, 2020

Best service I have ever experienced staff was great and service was even better they finished my vehicle faster than promised. Very happy Have already told family and friends about this dealership I’m very More

by Flip121
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 15, 2020 -

Colonial Chevrolet responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Allen, Steve and the team, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2020

Crazy as it may seem, I have known Don Sanborn for nearly 40 years, and I am pleased to place my Chevy purchase in his hands. More

by LYLE.WEBSTER
Recommend Dealer
Yes
Employees Worked With
Bill Marucci, 5 Stars!, Don Sanborn, Stephen Carlson
Jun 08, 2020 -

Colonial Chevrolet responded

Thank you, Lyle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 03, 2020

Great service and staff! Dan in service is great! He always finds a way to get our car in quickly if there is an urgent problem. Always happy with the service we receive. More

by DENISE M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in Service, Stephen Carlson
Jun 03, 2020 -

Colonial Chevrolet responded

Thank you, Denise, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Dan provided a positive experience. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 06, 2020

I was in and out in an hour and a half. Loved it ! Was in and out in 1 1/2 hrs for a service ? Always very accommodating whenever I call for a service on my vehicles ! And always very helpful ! More

by TRIADGENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
May 06, 2020 -

Colonial Chevrolet responded

TRIADGENE, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

May 05, 2020

Very helpful Steve was extremely helpful by assisting in working through a problem during my last visit. Would recommend brining vehicle to Colonial Chevrolet for More

by WILLIAMSBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
May 06, 2020 -

Colonial Chevrolet responded

Thank you, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, and we're glad that Steve was so helpful to you. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 30, 2020

With no appointment they graciously took me and Carefully performed work on the vehicle performed it to factory specs and was returned clean and virus free More

by MARKGS1150
Recommend Dealer
Yes
Employees Worked With
Dan in service, Stephen Carlson
Apr 30, 2020 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 30, 2020

Painless, efficient service I had a recall. They addressed it with professionalism, communicated well, and were very nice. I will definitely use Colonial Chevrolet again for serv More

by EMICHNOVEZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 30, 2020 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 30, 2020

quick and easy Brought my truck in for a sticker and it was done quickly and I was on my way in no time at all. Very pleasant visit. More

by ROBERT_BARRETT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Apr 30, 2020 -

Colonial Chevrolet responded

Robert, We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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