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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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November 14, 2020

my now two year old truck has had MANY major mechanical problems over the past two years in 2020 the truck has been in the shop for repairs almost 4 of 10 months colonial chevy has been helpful in thi More

by BIRDLADIE001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Nov 15, 2020 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 10, 2020

Acton Colonial Chevrolet has consistently provided excellent service for my Chevy. From standard maintenance service to diagnosing problems and repairing or replacing parts as needed. They’re promp More

by DICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Nov 10, 2020 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for your five-star review, Dick! John Woodland General Manager jwoodland@colonialchevrolet.com

October 31, 2020

Service in the now covid-19 world can be stressing But colonial chevrolet service makes it restful easy and pleasent.its not easy but they achieve this level through great care and service More

by CRAFTSPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Nov 01, 2020 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to pass along the compliments to our service department. Thank you again! John Woodland General Manager jwoodland@colonialchevrolet.com

October 26, 2020

great service Team, takes care of their customers, always explain what is going on and work hard to make things right. Happy to be their customer More

by AC2717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Oct 26, 2020 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

October 10, 2020

Been coming here for years. Always fast, friendly, and helpful. I don't feel like they try to make you get unnecessary services and always fit me in on my schedule. More

by MARIESHIRLEY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 11, 2020 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

October 08, 2020

Very good service and friendly staff. Problem was addressed in very good time and service was fast and very friendly staff and service department great More

by FAITHGARY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 08, 2020 -

Colonial Chevrolet responded

Faith, We appreciate your business, and Robert and our team look forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 08, 2020

Great Service Advisor! Fast, accurate and timely paper processing.Vehicle well cared for by technicians. Waiting are configured for Covid-19 distancing. Highly recommend Colonial in Acton for your vehicl More

by ROGERHLARSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Oct 08, 2020 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

October 05, 2020

Colonial chevy has always treated me with respect, and they are very helpful. They try to make available times that work for me . Thanks for everything More

by STEVELENOX54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Filmore was my sales man, did a great job . Will miss him
Oct 05, 2020 -

Colonial Chevrolet responded

Thank you, Steve, for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

September 23, 2020

Was able to make an appointment quickly. The appointment was taken right away. The service was professional and clean. The staff was excellent thank you More

by CraigS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 24, 2020 -

Colonial Chevrolet responded

Craig, Thanks for sharing your thoughts about your service experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

September 17, 2020

I purchased my vehicle in 2004 from Colonial.This dealership gets a 5 star rating from sales (Don Sanborn) to service (whole staff) and I would never go anywhere else. More

by BOBCARR3103
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 18, 2020 -

Colonial Chevrolet responded

Bob, thank you for your kind words for both our sales and service departments! We will share your compliments with them, and we look forward to assisting you with any future automotive needs. John Woodland General Manager jwoodland@colonialchevrolet.com

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