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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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January 19, 2021

Again scheduled a service appointment, in this instance an oil change and tire rotation using a promotional coupon. This included an airbag recall that I asked about as well. Stephen in service departmen More

by Bob F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie directed me to Service and Steve in Service Dept. did the rest/
Jan 19, 2021 -

Colonial Chevrolet responded

It's great to hear, Bob, that Stephen and the rest of our service staff were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

January 19, 2021

The staff has always been pleasant to deal with. I continue to bring my car to them for any servicing even though its a 40 minute drive for me because of how quick and informative they all are. More

by ahampta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jan 19, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

January 18, 2021

very quick and efficient turn-around. Worked with Bobby Webb who took great care to make sure the service I requested was performed well. I'll keep returning to Colonial because the service has been terrif More

by AOMOBONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Webb
Jan 18, 2021 -

Colonial Chevrolet responded

We appreciate your business and Bobby and our team look forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 15, 2021

I have always been satisfied with the service department at Colonial Chevrolet. The waiting room is clean, the people are pleasant and the work is service is well done. If they find problems other than what More

by Steve F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 15, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your business, Steve! John Woodland General Manager jwoodland@colonialchevrolet.com

January 14, 2021

Prompt entry into the bay. Service assistant promptly wrote up what was needed and sent me to waiting room. About an hour later he returned, took me to the ca$h register and collected, and sent me only More

by STMASON1
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 14, 2021 -

Colonial Chevrolet responded

Thank you for sharing your thoughts about your experience with Colonial Chevrolet, we're glad to hear that our team provided a pleasant and timely experience. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 29, 2020

Acton, MA is my number one Chevy dealer for my new Blazer as the staff is friendly and knowledgeable. Easy in, easy out, what more could you ask for! Truly the best place to bring your vehicle for service or More

by MITCHELL-STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill F.
December 26, 2020

Very good team of people,always a joy to do business with them very responsive and profesonal, I just cant say enogh about them all good. More

by FLANNERYIRRIGATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Dec 28, 2020 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

December 10, 2020

I came for recall service on our Bolt and was told it would take about 1/2 hour which was accurate. My car was ready and s low tire filled up within that time. More

by PEGWACKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Dec 11, 2020 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 27, 2020

very efficient service. the update to my Bolt was performed in a shorter period of time than they originally estimated. The waiting area is spacious and quiet More

by Bolt owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Nov 30, 2020 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

November 17, 2020

I have used this dealership for sales and service for over 20 years and have yet to find a fault with any of the staff or owner ship. I highly recommend them. More

by FLANNERYIRRIGATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Sanborn, Stephen Carlson
Nov 17, 2020 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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