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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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May 25, 2021

We were vey happy with the service received and have always been served well there. Steve Carlson and his staff have taken care of us for years. More

by FORSBERGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
May 26, 2021 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the rest of our team always meet your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 25, 2021

Cheerfully accommodated my last minute request for an oil and filter change on a Saturday morning. Got me in and out very quickly. Excellent service! More

by GeoP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
May 26, 2021 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

May 12, 2021

Always Great ! Colonial Chevrolet is the place I always bring my car to for all my needs. The service is great and so is the coffee while I am waiting ! THANX ! More

by TONYTIGER823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
May 12, 2021 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

May 10, 2021

Excellent and fast service. The service manager was very friendly and answered all the question I had to my satisfaction. It did not take long for the service . The waiting area was very comfor More

by A_WHITNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
May 10, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2021

Told them I had a slow leak in the tire. They said the tire was fine. Tire went flat one day later. Awful!! Rotated tires. Did not reset tire sensors to the correct position. How hard is it to remember More

by PKRUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Sanborn, Stephen Carlson
May 15, 2021 -

Colonial Chevrolet responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind reaching out to me directly. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2021

The service staff is always super nice when I make service appointments for my truck. In addition, when I bring my truck in for service the service writers are very courteous and knowledgeable. More

by TABITHA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Colonial Chevrolet responded

Tabitha, We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 21, 2021

Colonial is always fanatic, willing to go the extra mile. We came in with an issue but unfortunately the tow truck had left the hazards on and drained the battery, erasing the error code. Colonial spent a l More

by MSHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Apr 21, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

Quality work done in a timely manner. Car runs great. Sales and service tops. Only place I go. Great location. Lots of new and used cars. More

by paulK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Apr 14, 2021 -

Colonial Chevrolet responded

Paul, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

Love the professional customer service experience. Talking to service person feels like speaking to your own family person. My brand new suburban with 5k for milage had problem with engine but the dea More

by shaq3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Michael Giguere
Apr 14, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

💙Explanation of the work to be done was right on the price was very compatible when I picked up the vehicle hey service Writer explain the bill and everything that was done properly More

by dhowsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Apr 14, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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