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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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August 09, 2021

Everything requested was accomplished in a professional manor. I am happy with the results. The wait time was reasonable for the services provided. I would recommend Acton Chevrolet to anyone. More

by EDODD4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Davis
Aug 09, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet! Your feedback and rating truly mean a lot to us, and it's great to hear we could meet your vehicle needs. We appreciate your recommendation and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2021

This dealership did an outstanding job with fixing my vehicle. They definitely fixed the correct issue I had with my car, however, The price point though just exceeded my over all expectations. More

by E.MANGOLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Aug 08, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to submit a review. We take pride in the quality of work that we complete. It is regrettable that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact me at your convenience. John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2021

Very pleasant, and friendly. No problems in over twenty years. Clean and comfortable waiting area. I like the on line appointment and return cofirmation and reminders. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Aug 08, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts, Steve, about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 30, 2021

Service department has always delivered quality and Service department has always delivered quality and timely assistance. They make it very easy to provide appointment times and follow through with More

by BARTONWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jul 30, 2021 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

The Service Dept continues to deliver superior performance. They’ve serviced my modified Express van since I purchased it, 10 years ago and my modified Chevy Van prior to this one. I am very sat More

by DICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jul 23, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

Very efficient. Completed oil change quickly.I received a text reminding me that an oil change was due so I called to make on appointment. It was scheduled on a day and at a time that was convenient for me. More

by MEREARDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jul 25, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

They have a phenomenal depth of knowledge and carried themselves with professionalism at every turn. I highly recommend Colonial Chevrolet for anything automotive-related. Thank you! More

by nickwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Sanborn, Stephen Carlson, Robert Reizner
Jul 23, 2021 -

Colonial Chevrolet responded

Thank you, Nick, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

Professional Service friendly staff. Convenient dealership. Have bought several new and used vehicles at this store over the years . And our experience has been top shelf More

by PROJECTMAN7841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Jul 23, 2021 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

Friendly service department and the mechanics do a great job. I have purchased 4 vehicles at Colonial chevy and Jim is the salesman I dealt with when I bought my Silverado. No pressure and is someone I wou More

by FISHMHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Jul 23, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that Jim had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

July 15, 2021

Na Service included wiper fax which was required due to GMC failure of design.Very disappointed that GMC would not reimbursed or did not even ask whether or not the tow that I had to incurred due to rain a More

by JCM978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jul 15, 2021 -

Colonial Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? John Woodland General Manager jwoodland@colonialchevrolet.com

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