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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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September 16, 2021

Although I was there for 2.5 hours for an oil change plus asked them to find out why my car rattled. I was told they ordered the parts needed to fix the rattle and my warranty should cover it. People you c More

by DOL3618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 16, 2021 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

September 16, 2021

Always on time; they do great work , the dealership is always neat and clean staff great More

by BLACKSWANFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The mechanics that work on my truck!!!, Robert Reizner
Sep 17, 2021 -

Colonial Chevrolet responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

September 06, 2021

The service was fast and the tech was very clear about what needed to be done for the recall. Thank you Colonial Chevy for such a fast and great experience. More

by amichaelofone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 07, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 02, 2021

It's the best dealership within a 25 mile radius. They go out of the way to finish the service in a timely professional manner. I highly recommend Colonial Chevrolet of Acton. More

by BLAZER1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 02, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

August 26, 2021

I was there on a Saturday. I received required general maintenance on my vehicle. I spent little time there seeing there was low volume of traffic. Everyone was professional and were following Covid-19 p More

by mlmaxner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Aug 26, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

August 25, 2021

The best place to do service in your cars , they care about your life and the cas also. Colonial Chevrolet Acton is the best dealer More

by fanfanmo74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Michael Giguere
Aug 25, 2021 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

August 24, 2021

Great Dealership. These guys are honest and treat you like family ! Most of the staff has been there for years which is not common nowadays Only place I will go More

by Happy cust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Aug 24, 2021 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

August 18, 2021

We have been dealing with Colonial In Acton for many years. We are very pleased with the service from all the employees. We trust their work. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Francis excellent mechanic
Aug 18, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

August 18, 2021

Service Advisor-Brendon Davis very helpful, cordial, kept me informed "5 star" Truck serviced as requested. Wait area clean presentable. Coffee machine a nice added touch More

by ROGERHLARSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Davis
Aug 18, 2021 -

Colonial Chevrolet responded

Thank you for taking the time, Roger, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brendon and the rest of our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

August 10, 2021

We always receive excellent service at Colonial. Employees are always pleasant to deal with and very professional. Waiting area very clean and comfortable. Service performed in less time than stat More

by JMAHONEY9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Aug 11, 2021 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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