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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews
Call Service Center (978) 631-1211

607 Reviews of Colonial Chevrolet - Service Center

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May 24, 2022

Helpful service reps and diagnosed an issue with my antenna that another local dealer wouldn't do (because they couldn't verify that my satellite account was active). Also price was cheaper than other More

by debs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Report | Print
May 25, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Brendon and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

May 24, 2022

I had a small issue and the general manager offered me a free loaner vehicle while the problem was corrected. Very happy with the service. More

by BRIANLANDRY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
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May 25, 2022 -

Colonial Chevrolet responded

rBrian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

May 15, 2022

Highly effective with attention to detail. Solved a problem for us that no one else was able to solve including GM itself. More

by LTHOLDENJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
May 16, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. Robert and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2022

Bought three cars from this dealer past 11 years, Services are great and very pleasant. More

by NGAWL58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Report | Print
May 16, 2022 -

Colonial Chevrolet responded

We appreciate your business and our service team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 13, 2022

Responsive. Got me right in for service and explained all the work that they recommended. Took good care of me and my vehicle. More

by JEANPILECKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
May 16, 2022 -

Colonial Chevrolet responded

Jean, Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

May 10, 2022

The service writer asked for details about the service, knew some of the peculiar details about my car and listened to my questions. More

by mmadamicha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Report | Print
May 10, 2022 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 09, 2022

Very pleasant service. I’m always treated with respect. I wouldn’t go anyplace else for service. More

by SHARON
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Report | Print
May 10, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review, Sharon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 29, 2022

Purchased the truck here six years ago and often return for service even though it's 20 miles away. Prompt check in and truck ready when promised. Courtesy ride to local eatery. Young Mr Davis very plea More

by NUNU21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Report | Print
Apr 29, 2022 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 09, 2022

Service advisors Robert Reizner and Brendan Davis are always very professional and attentive to our needs. More

by SULLIVANJIMBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Report | Print
Apr 11, 2022 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2022

Very polite and professional staff. Work done promptly as i was waiting .Waiting area was very comfortable and clean. Recommend highly ! More

by GILMARIANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Report | Print
Apr 07, 2022 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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