611 Reviews of Colonial Chevrolet - Service Center
Clearly a very good service department. I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called he I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called her to ask how the "hard" thing was working. She said she hadn't noticed but looked at the service report and read that the problem was not fixed. I was pretty disappointed. Why would someone say you were "all set" when you definitely were not. This seems like a strong group and my expectations for execution and communication are higher. More
Just had a regular oil change, tire rotation, overall check on my Silverado. Great service as always and many thanks to the service team. check on my Silverado. Great service as always and many thanks to the service team. More
The service was prompt, professional and courteous. The shuttle service to and from the dealership was very convenient. The shuttle service to and from the dealership was very convenient. More
The price I paid (over $130. 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rot 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rotation for about the same price. I have been a customer for years and I am very disappointed. I have a regular oil change appt on Nov 18, 2024 and I would like a credit for $94 labor charge applied. I really feel ripped off & I have never felt that about Colonial. More
Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. Everyone is polite and accommodating . Pick up was easy. More
They did a great job and took care of extra Corrective measures On additional maintenance needs, i.e. change remote batteries etc. Very proactive and Thorough. measures On additional maintenance needs, i.e. change remote batteries etc. Very proactive and Thorough. More
Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More
l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More