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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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August 14, 2022

Had my oil change and tire rotation done. Always good, but this time when I got home and didn't check my car until a few days later, two lugs nuts were very loose. More

by RICHMICH1952
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Aug 15, 2022 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and will share your comments with the team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

Service is top notch! Our family's vehicle is always in great hands Thank you Colonial Chevrolet of Acton More

by JADCO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Aug 08, 2022 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

Needed a Massachusetts State Inspection sticker and for my RAM camper van. Colonial Chevrolet is able to inspect heavy vehicles that other service centers aren't They are able to do walk-in inspection wi More

by JVCOLOMBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Aug 08, 2022 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

Both Brendan and Bobby (parts/service) were great in regards to customer service and taking care of everything. I’m not sure who the tech was who worked on the Impala (and Avalanche??) but he was very g More

by MARYTAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Brendan Davis
Aug 09, 2022 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2022

5 star seevice every time i go in, From service to sales everyone is awesome More

by MAZMAN322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Aug 09, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

July 29, 2022

The staff was nice and for the most part friendly and personable. I was amazed that it took them 4 days and one failed part order to realize the issue with my AC was the one thing EVERYBODY knows is the More

by BCURRY166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Contact
Aug 04, 2022 -

Colonial Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. John Woodland General Manager jwoodland@colonialchevrolet.com

July 22, 2022

From the minute you call to make an appointment, to the time you pick up your vehicle all fixed, nothing but professional and personal satisfaction! Can’t ask for better than that!!! More

by JTALUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Jul 22, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 21, 2022

Fantastic service. Excellent communication and friendly customer service at drop off and pick up. Booking online could be improved but the experience is still A+ More

by BBarto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Jul 22, 2022 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 19, 2022

I own three Chevy's that I purchased over the past years from Colonial. In addition to a very positive purchase experience, they provide efficient and cost effective service on my vehicles. More

by BERNARDPELOQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Jul 19, 2022 -

Colonial Chevrolet responded

Bernard, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

July 04, 2022

Best dealership there is, sales, service and parts departments are top notch. I recommend Colonial Chevy to everyone I know More

by ROYCET4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Jul 05, 2022 -

Colonial Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

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