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Colonial Chevrolet - Service Center

Acton, MA

4.6
607 Reviews

607 Reviews of Colonial Chevrolet - Service Center

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April 12, 2023

The service on my car was done in a very timely manner and the service staff was very helpful More

by JWOODY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Apr 13, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 11, 2023

a excellent dealership that offered me a fair trade for my truck and a good price on a new one. my next vehicle will come colonial chevy. More

by WEHAST
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

The service department is always friendly and knowledgeable--not only about work to be done, but also about the history of the vehicle. I am always surprised about the freedom from pressure to ad More

by OKELLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 11, 2023 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

Service was excellent. The team was ready and responded with efficiency and accuracy. They discussed all service items to be performed and future recommendations. More

by mann1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Apr 11, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

Brendan was fabulous ! He was quick , professional, honest and communicated every step of my repair service. He’s a great addition to your service staff More

by ML.TERRERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 11, 2023 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

nice guys in the service department. My 2013 chevy diesel got returned to me not fixed and no solution in sight. How can a gm dealership send back a 30k truck with no solution to the More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Davis
Apr 14, 2023 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Woodland General Manager jwoodland@colonialchevrolet.com

April 04, 2023

The collision center was very helpful, respectful and professional. Was able to obtain OEM replacement parts. Assisted with obtaining rental vehicle. Workmanship was quality work. Detailed vehicle prior More

by jamie.durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us, Jamie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 04, 2023

Always excellent service and friendly Workers. Wouldn't go anywhere else highly recommend this dealership to anyone. More

by INFO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
Apr 05, 2023 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 26, 2023

Was very happy with the service staff very knowledgeable very clean shop took the truck on the scheduled appointment returned it early. returned their a clean condition was very happy More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Mar 27, 2023 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 25, 2023

The service folks did a great job with diagnosing and correcting my issue with the washer nozzles, and did so with curtesy and a great consideration of my time and making it easy for me. Above and beyon More

by JPETILLO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Mar 27, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

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