Colonial Chevrolet - Service Center

Appointment scheduling was easy. Staff greeting was friendly. At check-in addition services were not pushed even after asking if other services should be done. We agreed to do it Staff greeting was friendly. At check-in addition services were not pushed even after asking if other services should be done. We agreed to do it at the next service. More

Quick and efficient service. Friendly staff.. No pressure add ons. Clean waiting area. Informed me of services needed. Friendly staff.. No pressure add ons. Clean waiting area. Informed me of services needed. More

Very professional service department with repairs completed in a timely fashion and no return visit. completed in a timely fashion and no return visit. More

Always excellent and efficient service and the waiting. Area is clean and comfortable. Also it is nice to have discount coupons to use Area is clean and comfortable. Also it is nice to have discount coupons to use More

Though the wait was a bit long at 1 hr 45 min, the service manager apologized and gave me a $20 coupon which brought the price to below what I was expecting to pay so overall the experience was good. service manager apologized and gave me a $20 coupon which brought the price to below what I was expecting to pay so overall the experience was good. More

Always Fast and excellent service. I would highly recommend this Dealership to anyone. I bought my vehicle back in 2015. And go back for service even though there 20 miles away. Excell I would highly recommend this Dealership to anyone. I bought my vehicle back in 2015. And go back for service even though there 20 miles away. Excellent dealership to do business with. More

It was nice to see a steady flow of activity in the Service Department. I was waited on efficiently. All questions and requests were quickly answered. Good relaxing area to wait. What else would you Service Department. I was waited on efficiently. All questions and requests were quickly answered. Good relaxing area to wait. What else would you need? Good Job! More

I have used Colonial Chevrolet for years and the service has always been the best has always been the best More

Great service, the staff members are very knowledgeable. Very helpful in person and on phone Very helpful in person and on phone More

I had a mostly good experience this time. It appears the correct repair was done, and it wasn't too expensive. The Uber rides back to my house and to the dealer were great and the attendant w It appears the correct repair was done, and it wasn't too expensive. The Uber rides back to my house and to the dealer were great and the attendant was helpful and friendly. My only issue was they called me at 3 (after I'd dropped the car off at 9 a.m.) and said they weren't sure if they could get the repair done that day. (It was a software update.) I don't have a second car so this wasn't going to work. (I was told I could get the car and bring it back again!) When I balked, the attendant spoke with the mechanic and they promised to get it done that day after all. They worked hard on the logistics to minimize my wait time and ensure I got the car. I appreciated that effort, but to me when you drop a car off at 9 a.m., the expectation is you'll get it back at the end of the day unless a part needs to be ordered or it turns out to be a complicated repair. So great job on the repair, appreciate the effort to get it done on time, but they shouldn't have run up against a deadline to begin with. More