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Colonial Chevrolet - Service Center

Acton, MA

4.6
606 Reviews

606 Reviews of Colonial Chevrolet - Service Center

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October 30, 2023

Kyle is an excellent service writer. Efficient, polite, and attentive. Did a great job. Like having my Silverado serviced at Colonial Cheverolet More

by ROGERHLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Oct 30, 2023 -

Colonial Chevrolet responded

Thank you for the kind words for Kyle and our service department! We look forward to sharing your compliments with them, Roger, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

October 30, 2023

Very nice and pleasant ,I have my car service less than one hours Thank you all for a good service More

by ELIANETAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Oct 30, 2023 -

Colonial Chevrolet responded

Eliane, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

October 29, 2023

The dealership was great to deal with. I would recommend this dealership to work with. More

by secrawford929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford
Oct 30, 2023 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

October 26, 2023

As I mentioned in the previous feedback I tried to leave, while I appreciate that they could fit me in for a ridiculously overpriced thermostat change, they did no courtesy inspección and I found our while t More

by thepastelfix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name of the gentleman who helped me
Oct 26, 2023 -

Colonial Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. John Woodland General Manager 978-263-1000

October 26, 2023

I can’t say enough good things the service team was excellent! Work was completed earlier than expected. More

by sgtjmwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford, Bob Lyra
Oct 27, 2023 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

October 25, 2023

I have a very good experience the team it’s very polite and the service It was very quick I’m high recommended. More

by Adson Costa ( Innovative Landscape Solutions)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Colonial Chevrolet responded

Adson, Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 20, 2023

Very efficient and professional service. Always polite and accommodating. Great communications. Always met their promised completion time. More

by DEXTERWANG9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Colonial Chevrolet responded

Thank you, Dexter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

October 19, 2023

Had my truck serviced there on Monday for the second time and brought a friend on Wednesday to purchase a brand brand new vehicle More

by JRHRACING71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolowacki
Oct 20, 2023 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

October 18, 2023

Great service and reliable delivery. Very clean facility. I would highly recommend colonial Chevrolet to anyone!! More

by M1ALBANESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

October 16, 2023

Excellent and fast service that worked with my schedule. Clear communication about the work being done and timing. More

by ERPROOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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